Forepoint is a design agency that specialises in making the complex simple - helping businesses to improve their communications both inside and out. We achieve this through devising well considered strategies and delivering great creative and digital communications.Responsible for business development and relationship building.

Growth Pilot is a business development consultancy focused on accelerating clients’ growth, helping them to build relationships and win new business with the companies that are best for their business.Working with a range of B2B clients in agency and owner managed businesses. Responsible for lead generation and building prospect relationships.

A brand and design agency with expertise in both corporate and consumer branding, packaging design and communications. Clients are based in the South West, broader UK and overseas.Responsibilities included all aspects of client relationship management and business development.

Seconded from Equity Solutions (see below) in October 2012, employment transferred via TUPE arrangements in April 2014.Bright Tribe is a multi-academy trust (MAT) established in October 2012 which operates in the North West and Suffolk. As a relationship and customer service professional, Adventure Learning Academy Trust is the sister MAT to Bright Tribe and operates in Cornwall. Member of the core team for brand development, positioning and communications. Responsibilities… Show more Seconded from Equity Solutions (see below) in October 2012, employment transferred via TUPE arrangements in April 2014.Bright Tribe is a multi-academy trust (MAT) established in October 2012 which operates in the North West and Suffolk. As a relationship and customer service professional, Adventure Learning Academy Trust is the sister MAT to Bright Tribe and operates in Cornwall. Member of the core team for brand development, positioning and communications. Responsibilities included: schools recruitment and managing stakeholder relationships including consultation; governance structure development and management at local level; support to the education team in model policy and procedures development; corporate document and bid writing for basic need (new school) provision. Show less

Worked across the Group to ensure appropriate customer service and customer development strategies, including the development of new service solutions and the creation of customer communications appropriate to the target audience.Seconded as part of a core team to establish multi-academy trust Bright Tribe Trust in October 2012.

Joined as Client Liaison Manager with responsibility for account planning, client relationship management, business development and sales activity for public sector clients. Managed individual contracts up to £250k and key framework relationships with a value of up to £4m. As Client Services Manager I was responsible for improving the quality, win rates, management and client satisfaction of <£100k sales opportunities across all business practice and client areas, developing solutions that… Show more Joined as Client Liaison Manager with responsibility for account planning, client relationship management, business development and sales activity for public sector clients. Managed individual contracts up to £250k and key framework relationships with a value of up to £4m. As Client Services Manager I was responsible for improving the quality, win rates, management and client satisfaction of <£100k sales opportunities across all business practice and client areas, developing solutions that met the needs of multiple stakeholders, and led, guided and managed bid teams for UK and international tenders with a value of £6m. Show less

Responsibilities included:• Client acquisition of public and private sector clients; proactive development of existing clients.• Client relationship and service delivery management for four key public sector clients• Overall client satisfaction and quality of service; marketing, PR and database management.• Strategic and creative branding and marketing communications development

Business development, client management and branding and marketing management for newly established call centre consultancy

Joined this multi-disciplinary design consultancy as Business Development Manager becoming first Associate Director, Business Development (1990) then Client Services Director (1994).