Val Vallette Email & Phone Number

Greater Philadelphia Area

Product Manager supporting Ethernet OPT-E-WAN Service at AT&T. Wholesales Sales Product SupportOPT-E-WAN Token ManagerOPT-E-WAN SLA LeadSupport all OPT-E-WAN Accelerated Market Presence Sales processesNew Project Support- End to End process

Pennsylvania

Consultant supporting AT&T OPT-E-WAN end to end Product and Service Delivery support.

Pennsylvania Area

OPT-E-WAN Product Manager with responsibilities for increased volumes and revenueEnd to end process subject matter expertToken ManagerSLA request leadNew Project Development End to End process

Provide end to end process management expertise in analyzing concept assessment documents, supplying business requirements, tracking deliverables, and providing impact assessments. Expertise includes converting business requirements into test case scenarios and providing contract testing support to successfully meet client business and IT objectives. I identify process and testing gaps through root-cause analysis processes. Manage and create process flows and methods in support of end to end process improvements. Create training material and present project objectives and process deliverables to impacted organizations.

Directed accounts receivable policies and procedures to increased accounts receivables by 40% based on contract agreements. Monthly treatment policies were created and implemented to achieve the highest level of success. Executed payment processing for Account Payable obligations

Created and managed processes enhancements in relation to fraud, net bad debt and accounts receivable management. Customer fraud liaison and coordination with legal, outside credit vendors and outsourced contractors was essential. Manage and create process flows and methods in support of end to end process improvements. Created training material and delivered to targeted impacted functional impacted organizations. Effectively increase account receivables by 30% by implementing new policies and collection procedures. Detail oriented, excellent written, oral, communication and presentation skills. Detail oriented, excellent written, oral, communication and presentation skills.

Marketing Communication Manager involved in creating and managing client and sales marketing events, trade shows and campaigns. Provide clear, concise marketing collateral (brochures, promotional information, and web page design). Create training collateral and facilitate training of over 4,000 sales personnel. Detail oriented, excellent written, oral, communication and presentation skills.

Manage $72M annual long distance telecommunication business targeted for mid size business clients. Create product enhancements, pricing, marketing, operational deployment, and training processes. Lifecycle management was critical in eliminating churn in the marketplace. This product resulted in a competitive long distance telephony offer resulting in 8200 new customers. Offer met expense to revenue objectives through effective quality business planning, forecasting and reporting policies. Negotiated and approved Fortune 500 customer contracts with sales, legal and pricing organizations.

Develop, maintain and provide system requirements to enhance lead generation processes. Lead generation supplied qualified sales contacts and allowed for enhanced client/sales effectiveness. Liaison between AT&T and AT&T Paradyne to create a Marketing Distribution Center in Florida. This center supported ordering, billing and repair of AT&T data equipment.Promoted to Management April 1989

Processed and billed long distance calls. Provide sales, customer contact, provisioning and billing support in support of Fortune 500 business customers.