Val Wright Email & Phone Number

Bicester, Oxfordshire, United Kingdom

Bicester

High Wycombe

I have a wealth of experience in the housing sector ranging from tenant involvement to more general housing management and rent arrears recovery. My achieva team to champion and coordinate community engagement and volunteering across the organisation. My achievements include: Leading a team to champion and coordinate community engagement and volunteering across the organisation.• Setting up and managing a team to recruit, induct and co-ordinate approximately 100 volunteers and their activities across Red Kite Community Housing from Board level to community champions.• Establishing and delivering a range of community events and initiatives including an annual Neighbourhood Award, Chefs Club and clean up days• Producing a quarterly newsletter, staff bulletins, annual reports and other communication for volunteers, staff, customers, the local community and contractors.• Developing and reviewing business plans and strategies • Establishing and delivering an annual community morning for 140 staff and volunteers• Introducing new initiatives to reward volunteers such as time credits.• Managing a budget of almost £1 million to ensure value for money• Reviewing and monitoring the impact and social value of volunteering and engagement activities• Establishing and managing a Community Fund of £100k a year to improve the quality of life for local people• Building partnerships by establishing an inter county Resident Involvement Networking Group and a Partnership Working Group with our contractors• Developing and implementing a tenant training programme

High Wycombe, Buckinghamshire, United Kingdom

I had a key role in establishing Red Kite Community Housing Ltd by initiating, developing and rolling out the tenant ballot and supporting the subsequent transfer of 7,500 homes from Wycombe District Council to a new charitable Housing Association.

High Wycombe, Buckinghamshire, United Kingdom

• Managed a team which co-ordinated, delivered and supported tenant and leaseholder participation across the Housing Service. • Developed, implemented and reviewed our tenant involvement strategy• Designed and conducted customer satisfaction surveys• Managed the Housing Services website• Undertook special project work including producing the tenants’ handbook, leaseholders’ handbook and a tenants reward scheme.

Post Graduate Certificate Of Education

Chartered Institute Of Housing, Housing

Bachelor Of Arts (B.A.), Geography, 2:1