Extractomatic provides recurring bulk data extraction from hospital electronic medical record (EMR) and patient accounting systems, including Cerner Millennium and Cerner CommunityWorks. Data is then integrated into the client's proprietary vendor systems for analysis, regulatory compliance, auditing, operational and financial performance measurements. Our client list includes dozens of hospitals and medical professional entities across the US. Target vendor systems include: Syntellis (formerly Kaufman Hall Axiom and Change Health Connected Analytics), Strata, Premier, Crowe, TransUnion, MedeAnalytics, IBM/Truven, nThrive, Macrohelix, Sentry, Press Ganey, McKesson, Vizient, Tea Leaves, and numerous others.

Grow strategic relationships for data extraction company, working with healthcare vendors and health systems. Understand complex technology products, develop relationship with clients, identify success stories and leverage across multiple platforms. - Optimize customer successes, sharing in marketing channels including client sales calls, marketing materials, websites, and more.- Foster strategic relationships to grow existing and new client relationships.

Boutique consulting firm that builds partnerships with broad range of clients to optimize the power of customer success stories to sell services and products. - Provide unbiased, third-party view of services, products, and client experiences.- Identify compelling customer success stories in key markets.- Translate the day-to-day into short and captivating stories that emphasize exceptional service.- Leverage multiple story-telling vehicles and marketing channels to target audience.- Train sales teams to understand how to include customer stories in sales toolkit.Clients include technology companies, professional services, service providers, and retail.

I first had the opportunity to work with RevGrow when hired to interview and write about the success stories of their clients. As I learned more about RevGrow through the eyes of their clients and hear the multitude of success stories the clients were experiencing; it immediately became apparent that I wanted to be involved more. An opportunity to work first hand with the RevGrow team and their clients, and to see how the proven RevGrow process helps grow service based businesses time and time again. Check out the attached success stories to learn more.

Developed and spearheaded new program, highlighting success stories and delivering value to customers through community conference calls and online community. Analyzed customer experience and identified key success stories. Collaborated with marketing team to develop video testimonials, case studies and webinars. Program results:• Increased customer retention and attraction of new customers through referral program.• Coached customers to guide content and delivery of user group presentations, sharing programs, solutions and success stories with other customers. Promoted exchange of knowledge and best practices among customers.• Created and introduced ePosters, a new tool to share product information and successes.

Oversaw new enterprise campaign series; executed project plan, developed focused customer invitation list, developed presentations and coached presenters. Evaluated and recommended operational changes to improve KLAS scores. Proven results:• Collaborated with customer and communications partner to identify and develop success stories; optimized stories to support sales development and increase lead generation.• Launched new tiered rewards program based on in-depth analysis of product usage. • Converted 100% of reference sites to new reference program; doubled existing reference sites.• Developed educational webinar series, training customers to articulate successes.• Increased customer connections by 30% through conference calls, webinars and site visits. • Achieved 40% increase in KLAS participation through direct customer engagement.

Engagement Director, Strategic ServicesCreated benefit realization study in partnership with customers. Analyzed metric goals versus go-live results; reviewed results and outlined recommendations. Collaborated with sales team, graphic designer and product management to create impactful executive presentations and case studies.• Engaged sales team and prospective customers to understand problems and develop messaging, emphasizing return on investment. Admin-Rx Program Manager, Automated Healthcare Led product management phase out of product including staffing, product recommendations and full P&L. Strategized plan to migrate all customers off product. Led discussions with sales teams to migrate customers to new product. Oversaw $1.3 million budget to convert customers.• Converted 60% of customers to new product in early phase and 100% within budgeted timeframe.Sr. Strategic Account Specialist, Automated Healthcare Built and grew relationships with more than 45 hospital customers. Supported customers through product optimization, software training, system solutions, new system tests and financial transactions.• Increased sales revenue 15% from existing customers through partnership with consultants. Continually improved overall client satisfaction.• Counseled customers on technology optimization. Directed partnership between software development and high-profile customers; resolved software issues and enhanced system.• Developed new ROI data collection forms and trained product specialists on content.