Val Bauer Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Santa Monica, California, Us

● Owned all content design for Snapchat in-app (iOS & Android) and web user experiences● Designed new features and audited and improved existing copy, collaborating with Product Design, Product Management, User Research, and Engineering● Presented work to executive stakeholders for approval● Led discussions and explorations on nomenclature and feature categorization● Led A/B test initiatives and conducted competitor analysis to inform content strategy● Proactively developed and presented new feature and redesign proposals● Mentored junior content designersHighlight: +3.9% friend add conversions at onboarding as a result of revising “contact sync” screenHighlight: +1.4% Snap send and +1% friend add conversions on same day of sign up as a result of new Team Snapchat "welcome" message

Atlanta, Georgia, Us

● Owned all in-app and web content design for Pocket Geek Privacy, a web security platform● Planned and wrote UX content for new user flows and improved existing copy● Collaborated closely with Product peers to produce production-ready designs● Used results from vigorous user testing to inform content choices and approach● Developed a style guide by auditing existing content, prescribing content best practices

Tigard, Oregon, Us

● Planned, wrote, and improved UX content for mobile and desktop web, communicating complex concepts in a way that limited cognitive load and helped educate and empower the reader● Led conversations on product nomenclature and made recommendations● Collaborated closely with Product on projects from inception to production-ready designs● Utilized findings from User Research collaboration to inform content strategy● Partnered with Design Systems to ensure product-wide content consistency and alignment● Presented work to executive stakeholders for sign-off

Tigard, Oregon, Us

● Owned content creation for a new knowledge base blog● Wrote with a heavy emphasis on keyword inclusion for search engine optimization (SEO)● Conducted independent research and interviewed subject matter experts (SMEs) for material● Presented work to stakeholders for approvalHighlight: Three weeks after launch, knowledge base saw 2500 organic visitors and a 50% click-through rate

Herzogenaurach, Bavaria, De

● Owned SEO web content creation for Adidas North America● Crafted informative and keyword-rich product wall footers and landing pages● Researched product offerings and their features, consulting SMEs to ensure accuracy● Stretch assignments included UX content, blog articles, and product descriptions

San Francisco, Ca, Us

Cross-referenced user background checks with online court documents to confirm identities of, and remove, bad actors from the platform● Template email copy revision● User correspondence email drafting

Minatoku, Tokyo, Jp

● Was responsible for all in-app and email content, including UX writing and growth marketing● Collaborated with Content Manager, Product Design, and Product Management to create, name, and launch monthly-to-quarterly themed campaigns● Owned Help Center content, creating and updating FAQs and spearheading multiple audits

Minatoku, Tokyo, Jp

Investigated transaction habits to protect against fraud and payment risks● Template email copy revision

Minatoku, Tokyo, Jp

Email-based customer support. Beginning with templates, I personally tailored responses with akeen sense of voice and tone. Suggested template copy edits where appropriate. Consistent 99+%QA score.

Online personal shopper, conducting live chat and product research● Product descriptions● Playful hooks

● Scout for artists via multiple online channels and in live environment● Research discovered artists● Maintain spreadsheets of findings with detailed notes

Oklahoma City, Oklahoma, Us

● Promotional signage and loyalty card copy● Training decks● Email/phone customer support

Bachelor Of Arts (Ba), Philosophy

Certificate With Distinction, Popular Music & Sound Technology