Valentin Panesa Email & Phone Number

Philippines

Philippines

• Provide excellent customer service while maintaining the company/brand's voice, tone, and values.• Master business processes and adhere to relevant guidelines to ensure that the root of every problem is addressed. This comes with making sure to provide a personalized solution to every customer's concern and problem.• Write effective emails in response to concerns, questions, and issues raised by clients, partners, and customers.• Respond to customers via live chat for convenient and efficient customer service. Ensure that messages are clear and easy to understand while maintaining the brand's identity, voice, tone, and values.• Assist fellow colleagues when needed, helping them improve not only their skills but the overall condition of the team as well.• Meet daily and monthly business targets.

Helped the community grow by content creation and promotion where they were able to extended their reach to like-minded individuals who share the same interest.• Represent/embody the brand identity to audiences and community members• Creation of creative promotional materials to produce the "hook" which essentially helped the brand grow and gather like-minded individuals who share the same niche. • Identify the strengths of the brand to help create relevant and personalized promotional digital content.

Philippines

I learned the power of social media as a tool to promote, grow, and reach more audiences that share the same niche as you. This in turn, can be used as an opportunity to expand not only your influence but your business as well.• Daily livestream to ensure audience retention and engagement for growth. • Creation of relevant and highly engaging contents such as memes, videos, infographics, and blogs. • Consistent community engagement (e.g., responding to comments, providing answers to niche-related questions, creator to creator engagement).• Staying up to date with latest social media best practices.

Philippines

• Pitch personalized deals and packages to customers.• Maintained up to date knowledge of products and services.• Handled customer calls and responded to queries about promotions, services, products, and billing, • Attracts potential customers by answering product and service questions and suggesting information about other products and services.• Resolve technical issues with patience and understanding.• Contributes to team effort by accomplishing related results as needed.• Identify customer needs and delivering effective solutions to all problems.• Proven ability to establish and maintain good communication and relationship with the customers.

Philippines

Recognized as the best crew of the stations I was designated to.