Valda Xavier Email & Phone Number

Philadelphia, Pennsylvania, United States

Processes tuition reimbursement applications and documentation for payment. Processes tuition reimbursement applications and documentation for special agreements with institutions (T&U-LPN Program; T&U-Nurses Aide Program, CCP, Peirce College, DCCC, MCCC) Initiated and completed partnership with Delaware County Community College and Montgomery Community college for agreement in upfront tuition assistanceProvides counseling services to member as needed and when necessaryProcesses employment verification forms for members with pending applications

As a senior enterprise support manager, my role was to build strong relationships between top selling agents, sub-agents, and channel managers. I was an advocate for the sales agents, who represented a high percentage of the company's revenue. I ensured clients' needs and demands were satisfied and worked all issues until resolution in a professional, timely, and accurate manner. I developed and maintained relationships with large complex accounts.Responsible for monitoring and troubleshooting T1, EFMs, and Office Suit circuit. Worked with Verizon technicians to expedite repairs and delivery of services.

Worked in a high-volume call center environment providing professional services to motivate clients to stay with and succeed on the weight loss program.Inspired customers to lead healthy, strong and balance lives.Communicated with customers via the phone and email.Received recognition and reward for being dedicated and determined

My duties as a research assistant involved interviewing clients for Women’s Jail Diversion Project.Entered client's confidential information into database. Prepared progress reports for meetings, filing and organizing confidential information about the program.Managed cash accounts, distributed payments to interviewers and prepared mailings.

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services