• Leading project implementation • Creating different trainings designed to increase the effectiveness of teamwork

• Providing one on one and group coaching sessions• Leading men’s pastoral group and youth groups• Developing and conducting teachings on spiritual and psychological topics

• Conducted initial and recurrent internal training to newly joined and senior agents • Conducted external training for other Aviation Companies• Developed a Virtual Reality training• Developed and supervised a Computer Based Training platform• Trained other instructors as a lead instructor• Designed new training programs on conflict management and leadership for senior agents• Reviewed and developed new training material and manuals, operational procedures • Reviewed on-going development plans and prepared training timetable of learners• Evaluated job performance of trainees and senior agents

- Performed of safe, efficient and effective aircraft turnaround: effective time management and crew utilization, gate preparation, ground service equipment needs, marshalling, pushing and towing, operating headset, flight documentation- Executed accurate weight and balance recording of aircraft departures to ensure a safe flight for passengers- Enforced safety, security measures and protected sensitive zones