Aaron Valdez Email & Phone Number

San Antonio, Texas, Us

Championing enterprise operations & recognized as Executive Hispanic Representative for Whataburger 2022. ✅ Oversee $1.3BN in Operational Revenue, driving operational best practices, customer engagement, and employee management across stores. ✅ Direct, mentor, and develop Regional Directors that oversee 30,000 employees to achieve operational excellence through exceptional customer experience, effective project management, and innovative solutions.✅ Developed operations version of labored deployment, impacting all units within the enterprise (336).✅ Lead evaluation & selection of vendors with supply chain, determining product delivery logistics. ✅ Created new unit opening models for operations, revenue port breakdown, and financial impact on EBITDA. Integrated internal talent into culture and systems.

San Antonio, Texas, Us

Provide strategic & operational leadership for brand strategy, customer loyalty, people development, and transaction growth across 90 restaurants & 4,500+ staff in Corpus Christi – Rio Grande – FL Southeast Region. ✅ Develop and lead cross-functional team accountable for $350M annual sales, supporting the deployment of creative teaching environments to deliver on brand strategies, food safety, and leadership development. Recruit, develop, and retain top operational leaders who drive revenue.✅ Delivered YoY sales growth of over 5% while maintaining EBITDA above 21% in new and existing markets driven by key customer & financial metrics. Designed & implemented training for mobile app platform.✅ Championed culture of food safety with 90% region passing score with consistent staff training, maintaining superior safety standards through unit visits, partner audits, and third-party audits.✅ Spearheaded professional growth through Restaurant Career Development Path, coaching & developing three market leaders to new & emergent markets.

San Antonio, Texas, Us

Drove company culture across 42 restaurants and 2,000+ employees to focus on people-oriented customer service through hiring, developing, and retaining high-caliber talent.✅ Awarded Director of the Year (2018), Whatagame Finalist (2012), Whatagame Bronze Winner (2014)✅ Reduced employee turnover from 275% to 105% at the front-line staff level by achieving a culture of winning. Developed and implemented the company slogan of WIN (We own it/Inspire/No excuses).✅ Consistently met and exceeded customer and financial targets for $40M in sales with competitive budgets built on potential rather than trend & leveraging zone priorities to improve all markets.

San Antonio, Texas, Us

Successfully managed and implemented brand, food safety, and customer experience strategy across 7 restaurants, accountable for $15M in annual sales. Established foundation of internal development.✅ Recognized as Area Manager of the Quarter throughout 2011-2014.

San Antonio, Texas, Us