Establish a commercial network and generate sales, develop new business and revenue opportunities on commercial airlines, regional and MROs. Responsible for South America, Central America, Portugal and Spain market.

• Coordinates repair activities with approved suppliers for timely repair and return of Routable and Recoverable inventory assets and monitors, analyzes, and maintains strong and productive relationships with external repair suppliers. Accountable for ensuring repair operations are completed on-time and within budget.• Identifies various alternatives for repair options and develops understanding of market availability for surplus inventory.• Executes purchases of incremental inventory and monitors, analyzes, and maintains strong and productive relationships with external suppliers.• Develops understanding of market availability for surplus inventory.• Improves operational reliability by minimizing aircraft out of service events, delays, & cancellations related to the unavailability of spare aircraft parts.• Ensuring engineering projects are effectively, efficiently, & timely supported through all inventory needs, development of tactical and strategic plans for Routable, Expendable, & EA project inventory, executes project management tasks for the execution & implementation of engineering project support.• Evaluates demand sources, supplier capabilities, strength & weaknesses of existing Supply Chain & models and develops inventory requirements, alternatives & makes sound recommendations in support of customer & business plan.• Provides actionable insight to short- & long-term forecasts for the purposes of budgetary planning & integrated business planning.

• Conducted warranty documentation for United Airlines aircraft, initiating technical investigations of aircraft to identify performance issues and determining if repairs are necessary. • Secured more the $8.5M in warranty claims, including independently researching, documenting, and collecting $2.5M of warranty in a single year• Negotiated with suppliers and third-party vendors in the support of claims, advocating for the company and facilitating communication throughout the processes. • Developed and implemented an improved data management system to track and identify claims internally, consolidating claims information into one cohesive and efficient system. • Collaborated cross-functionally with various departments to support internal operations, providing insight into potential product improvements and new product development.

• Interfaced directly with customers to develop individualized itineraries, effectively addressing customer needs and resolving issues as needed in a timely manner. • Executed sales strategies while communicating with customers, securing sales while providing travel solutions to meet customer needs and maintain profitability for the company. • Resolved a variety of customer issues such as international travel logistics, rescheduling of trips due to natural disasters, and providing effective planning solutions for customers with disabilities. • Utilized trilingual proficiency to communicate with international customers, resolving issues concerning international travel arrangements.

• Developed and executed business plans and day-to-day frontline operations, including collaborating with senior management in strategic financial planning.• Spearheaded operational expansion efforts, including overseeing recruiting, hiring, and training for new employees, growing the AeroJet team to nearly 100 employees during tenure. • Performed financial modeling and market segmentation analysis to identify trends in the marketplace, developing and implementing operational enhancements to maintain profitability. • Supported cross-functional projects related to the maintenance, modifications, and repairs of aircraft, including proper scheduling and staffing to accommodate several projects concurrently.