Degree in Information Technology. 20 years of experience in IT for 14 years working in business services. Support for goal management and system development. Planning and accessibility of technology and operational, generating a reduction of up to 30%. 10 years of project management experience in large and medium-sized projects involving IT Infrastructure, Telecommunications Systems, Certification, database, operational methodology and project management for innovative and unique administrative use in the country, with more than 30 segment projects financial / banking successfully executed. Creation and management of indicators of Technology and Management services. Architecture and development of new products and services. Management Services at levels of small, medium and large customers. Creation of shared service unit (developed proprietary method for mapping costs, services and billing units). Protheus / Microsiga implementation projects, JD Edwards, Websphere Portal IBM, Synchro and Mastersaf. We have been in the last 4 years working on statistical, predictive and anti-fraud solutions from IBM and i2. Knowledge in solutions involving IBM SPSS MODELER and i2, i2 Group. Ability to sell products and services through value and ability to reduce costs, not price. Ability to work with deadlines and pressures. Management focused on flexibility of actions, optimization of resources and consistent planning. Flexible relationship profile and easy experience in dealing and resolving conflicts, resourcefulness go to different areas and build relationships.
Listed skills include Pmi, It Management, Cobit, It Service Management, and 46 others.