Valecia Suser, Cpm® Email & Phone Number

Herndon, Va, Us

Washington, Dc, Us

Alexandria, Virginia, Us

Ensured the efficient and effective management of 45 real estate assets with an annual NOI value of $80.3M, including residential, commercial, and mixed-use properties consisting of 6,938 units.▪ Identified opportunities to enhance property value through renovations, improvements, or repositioning strategies by conducting market research, analyzing market trends, and making recommendations for property upgrades or redevelopment.▪ Introduced portfolio-level pricing/procurement for paint, carpet, and landscaping that saves over $130k, annually; additional $59k annual savings through a partnership with third-party refuse consultant▪ Improved resident satisfaction ratings to reach the Top 5 in the SatisFacts epIQ Index (#4 in 2021).▪ Reduced team member turnover from 76% to 45% through the development of career path planning.

Mclean, Va, Us

Oversaw a portfolio of 18 properties with 200 employees by guiding strategic planning, financial management, and operational oversight to ensure the success and profitability of the portfolio. Assumed full responsibility for overseeing the net operating income, amounting to $58.2M.▪ Developed and guided the leadership team in managing 18 assets, totaling 4,068 units.▪ Identified and mitigated risks associated with the portfolio, such as market fluctuations, regulatory changes, or tenant-related issues. ▪ Established an annual portfolio expense savings of $142k through a partnership with a third-party refuse consultant.▪ Implemented RealPage Yieldstar, a revenue management system, for the portfolio.

Wellington, Fl, Us

Played a key role in driving growth, managing operations, and ensuring the success of 68 properties and 500 employees by maintaining operational efficiency and effective execution of business strategies. Developed and implemented strategies to drive business growth by identifying new market opportunities, cultivating relationships with key stakeholders, and expanding the customer base. ▪ Assume full responsibility for overseeing the net operating income, amounting to $100.4M.▪ Directly guide the regional managers and the Management Team in managing 28 assets, totaling 7,634 units.▪ Active involvement in the acquisition and disposition of selected properties along with the creation of acquisition proformas.▪ Led the organization of teams for 100% unit walks as well as auditing lease files.▪ Minimized expenses by $48K by effectively negotiating multi-property contracts for maintenance expenses.▪ Saved $70K in vacancy losses through the development of a lease expiration management program that followed leasing trends.

Bethesda, Maryland, Us

Developed and executed asset management strategies to maximize the performance and value of the real estate portfolio by monitoring financial performance, occupancy rates, and leasing activities. Conducted financial analysis of real estate assets, including budgeting, forecasting, and financial modeling. ▪ Interfaced with investors and provided regular updates on asset performance and investment strategies. Addressed investor inquiries, managed investor reporting, and maintained strong relationships with key stakeholders.▪ Distributed cash, prepared executive summaries, and liaised between Fannie Mae and managing partners at Walker and Dunlop.▪ Increased occupancy rates by 2% as well as rental values by $.04 per square foot through the establishment of lease expiration management, outreach marketing, and physical property improvements.▪ Implemented the identification of portfolio values during declining economic activity by providing weekly performance summaries for the Chief Executive Officer (CEO) and managing partners to monitor property impacts.

Houston, Texas, Us

Oversaw and guided the performance and management of a portfolio of real estate investments to include the monitoring of the financial performance, occupancy rates, and overall profitability of the properties. Facilitated market research, financial analysis, and due diligence on properties to assess their viability and potential returns.▪ Enhanced the value of properties by overseeing renovation projects, evaluating capital improvement plans, and exploring opportunities for property repositioning or expansion.▪ Implemented risk management strategies to minimize potential risks and liabilities associated with the properties.▪ Mentored property managers for seven properties across four states, consisting of +2K rental units and two commercial properties.▪ Employed innovative business strategies and provided a forum for team brainstorming and information sharing, resulting in the reduction of employee turnover that improved the district’s financial performance.

Chicago, Illinois, Us