● Assisted the Banquet Manager to ensure smooth delivery of event● Led and managed multiple service crew during an event● Ensured the overall well-being of the service crew● Liaise with organizing committee and media crew● Communicated with customers to resolve complaints and ensure satisfaction

● Understanding the needs of the business unit and the potential employees and served as a link between both parties. ● Participated in recruitment fairs● Involved in the entire hiring process: o Posted job ads and organizing resumes and job applications o Scheduled job interviews and assisting in interview process o Prepared and processed employee files o Facilitated preparation and signing offer letters● Completed termination paperwork and assisting with exit interviews