Valencia V. Email & Phone Number

United States

• Directly working under the CEO and Director to ensure efficient operations between franchisees and the corporate office.
• Efficiently manage dozens of B2B cross-promotional projects by facilitating effective communication between our team, vendors, and franchisees.
• Utilize Microsoft Outlook, Microsoft Office Suite, and document sharing websites such as SharePoint, DocuSign, and FranConnect.
• Serve as the CEO's dedicated liaison, proficiently managing external vendor and franchisee meeting requests by coordinating and scheduling engagements directly on the CEO's calendar.
• Create, analyze, and distribute daily business analytics and KPI reports to key stakeholders, executives, and the CEO.
• Effectively manage, store, and organize confidential documents, including Franchisee Agreements, Non-Disclosure Agreements, and sensitive Operational Information, ensuring a streamlined and protected document storage.

• Increased revenue by over 50% by creating effective marketing, sales, student retention and customer service strategies.
• Designed and utilized marketing initiatives to promote the school’s programs, increasing student enrollment by over 25% in one year while enhancing brand visibility.
• Established and nurtured strong relationships with outside organizations and renowned industry professionals.
• Ensured a safe and clean training environment by maintaining strict adherence to health and safety protocols.
• Fostered a positive and inclusive learning environment by cultivating a sense of community, respect, and discipline among both students and staff.
• Hired, scheduled, and directed staff.

• Served as the main membership sales representative.
• Specialized in social media marketing to engage our target audience and increase brand awareness.
• Oversaw daily operations including administrative tasks and facility maintenance.
• Planned and organized events, workshops, seminars, and tournaments.
• Supervised, trained, and lead a team of instructors.
• Scheduled both new and follow up appointments with prospects and members.

• Responsible for all membership sales with consumers
• Bookkeeping
• Supervising multiple instructors to ensure optimal satisfaction from members
• Developing schedules and lesson plans followed by instructing classes for both children and adults

Associate'S Degree, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, Automobile/Automotive Mechanics Technology/Technician