Valencia V. Email & Phone Number

New York, Ny, Us

United States

• Directly working under the CEO and Director to ensure efficient operations between franchisees and the corporate office.• Efficiently manage dozens of B2B cross-promotional projects by facilitating effective communication between our team, vendors, and franchisees.• Utilize Microsoft Outlook, Microsoft Office Suite, and document sharing websites such as SharePoint, DocuSign, and FranConnect.• Serve as the CEO's dedicated liaison, proficiently managing external vendor and franchisee meeting requests by coordinating and scheduling engagements directly on the CEO's calendar.• Create, analyze, and distribute daily business analytics and KPI reports to key stakeholders, executives, and the CEO.• Effectively manage, store, and organize confidential documents, including Franchisee Agreements, Non-Disclosure Agreements, and sensitive Operational Information, ensuring a streamlined and protected document storage system.• Acting as a liaison between franchisees and the corporate office via a support ticket system.• Create business specific training materials for ClubReady, FranConnect, WordPress and Microsoft Excel.• Plan and execute various company wide corporate events.

• Increased revenue by over 50% by creating effective marketing, sales, student retention and customer service strategies.• Designed and utilized marketing initiatives to promote the school’s programs, increasing student enrollment by over 25% in one year while enhancing brand visibility.• Established and nurtured strong relationships with outside organizations and renowned industry professionals.• Ensured a safe and clean training environment by maintaining strict adherence to health and safety protocols.• Fostered a positive and inclusive learning environment by cultivating a sense of community, respect, and discipline among both students and staff.• Hired, scheduled, and directed staff.• Processed payroll weekly for over 20 staff members.• Planned and organized events, workshops, seminars, and tournaments.• Developed lesson plans and taught them to staff, children, and adults.

• Served as the main membership sales representative.• Specialized in social media marketing to engage our target audience and increase brand awareness.• Oversaw daily operations including administrative tasks and facility maintenance.• Planned and organized events, workshops, seminars, and tournaments.• Supervised, trained, and lead a team of instructors.• Scheduled both new and follow up appointments with prospects and members.• Developed lesson plans and taught them to both children and adults.

• Responsible for all membership sales with consumers• Bookkeeping• Supervising multiple instructors to ensure optimal satisfaction from members• Developing schedules and lesson plans followed by instructing classes for both children and adults

Associate'S Degree, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, Automobile/Automotive Mechanics Technology/Technician