As a Transformative Chief Operating Officerwith a strong and consistent track record of success in driving organizational development, client acquisition and company growth, I understand the importance of strategic planning in a business environment. Being a resourceful Senior Executive with the ability to identify areas of improvement, restructure programs and build a proficient Behavioral Health Services Team, I uphold the standard of delivering optimum support services to nurture growth and development of individuals and families. I am a dedicated contributor with a strong sense of diligence to consistently monitor staff performance to ensure valued client experiences. In my current role as Chief Operating Officer at New Directions Community Outreach Services, Inc., I develop and implement strategies, procedures, and business plans to achieve company performance goals and objectives. Additionally, I cultivate a top-talented team through providing ongoing support, conducting employee performance evaluations, and administering corrective actions, as needed. Prior to that, I was Case Manager at Offender Aid Restoration, Inc., where I provided direct services and counseling for employed post-release clients. As a result, I championed clients’ successful attainment of established goals, including continuous employment and financial stability. I obtained a Bachelor of Science from Virginia State University where I majored in Public Administration. During my academic studies, I was recognized three times as a Dean’s List Honoree. I am passionate about stimulating growth and development of organizations and initiatives to impact communities through innovation of long-term and sustainable influences.If you would like to discuss my background or have any specific questions, please feel free to contact me through my profile.