- Strategic sourcing and purchasing: Establish and maintain relationships with factories in China, effectively negotiating purchase orders to ensure procurement of high-quality products within timeframes and costs- Logistics optimization: Streamline container shipments, manage freight forwarders and oversee custom clearance processes for the seamless movement of ~10TEU/month from China to Europe, resulting in on-time delivery and cost efficiency- Warehouse management: Drive end-to-end warehousing operations in Europe, implementing robust inventory management systems, optimizing storage capacities and ensuring accurate order fulfilment to reduce lead times and enhance customer satisfaction- Marketplace Stock Management: Implement robust stock management practices within marketplaces' own warehouses (Amazon FBA and CDiscount FC), optimizing inventory levels and minimizing holding costs- Third-Party Logistics (3PL) Partnerships: Foster strategic partnerships with 3PL providers, skilfully negotiating competitive rates and service-level agreements for storage and distribution, thereby achieving cost savings and service quality across European markets such as France, Germany, The Netherlands, Italy and Belgium- Market Trend Analysis: Analyse demand patterns for 150 SKUs, leveraging data-driven insights to optimize inventory levels, reduce stockouts, and align supply and demand, enabling proactive decision-making in a highly competitive e-commerce landscape- B2B Delivery Excellence: Collaborate with B2B clients, effectively managing their specific requirements and coordinating efficient delivery processes to ensure exceptional service and cultivate long-term partnerships- Customer Service: Oversee customer service operations, returns, reimbursements, claims, and other customer inquiries with a focus on timely resolution, ensuring customer satisfaction to foster a positive brand reputation- IT: I led the successful setup of the company's first OMS

Manage and source new sponsors for my rugby club,Design personalized package for sponsors to maximise their publicity,Prepare sponsorship contract and follow up on payments,Create social media (IG & FB) posts to fulfill our engagements with the sponsors.

Supply Chain efficiency and cost control:- Supply and demand forecast for 300 frozen food SKUs for China, HK, Macao and Taiwan market. Responsible for inventory security levels for each region (including Mainland China 5 Warehouses)- Logistics shipment from suppliers in France, Canada and New Zealand to ship containers to Asia (~5 x 40' containers / week)- Customer service, ensure good delivery and customer service to end customers (HK/TW)- Warehouse, make sure to have the right Warehouse Management System to optimize resources.- HR to manage a team of 10 members

This position was inexistant before, I am creating the data base (800+ SKU) and implementing the ERP system of the company- Find and review ERP system provider (we have shortlisted two providers and selected the best according to our needs)- Purchasing and Warehousing process development- Warehousing management (3 staffs)- Logistics arrangement of products from: Mexico: avocados and bulk sauces Australia: Meat Local: fruits and vegetables

- In charge of overall operations of Wan Chai outlet- Oversee inbound and outbound logistics of essential and perishable ingredients- Manage inventory and accurate stock projection to avoid wastage - Liaise with head office and various, service providers and business partners, including Foodpanda and Deliveroo- Conduct regular performance reviews with service provides and business partners- Initiate sales plans on slow-moving items, discount programs with partnering companies, and new business plans for seasonal promotions based on the performance of different branches- Handle procurement management. This includes cash flow and comparing cost of various delivery service providers.- Strengthen company’s brand image and provide customer service enhancement through product arrangement and attractive promotional packages- Manage a team of 7 front-line staff, ranging from the recruitment process, on-the-job training, schedule planning to performance reviewEffective resource and logistics management reflected in increased profits in a highly competitive industry, and resulted in the Wan Chai branch being the most profitable amongst the five outlets in the La Rotisserie chain of restaurants

Newly open Mediterranean restaurant- Assisted Head Chef in preparing food and advertisement materials- In charge of supply forecast, replenishment plan and weekly logistic arrangements of food supply and daily operation materials with supplier- Led negotiations with seafood, meat and beverage suppliers, worked out exclusive deals with suppliers in order to provide the highest quality of products whilst retaining the best margin- Followed up with various service maintenance contractors to ensure smooth restaurant operations- Managed performance review and work schedule of kitchen staff

Built long-term relationship with top tier clients on machinery package offers- Sourced heavy construction machine suppliers- Prepared heavy machine and spare parts quotations to top tier clients (Dragages, Vinci, Leighton, etc.)- Negotiated package orders with clients and suppliers- Advertised plant resell programmes

Managing a team of 43 staff (mechanics, welders, electricians, secretaries) and a fleet of 130 machines (chainsaws, bulldozers, skidders, trucks, loaders, pick up)- Negotiated with subcontractors and suppliers- Supervised the storage and use of spare parts (200K€ turnover per month)- Supervised fuel consumption (150 000L/month)- Managed the recruitment process of the plant team- Dealt with local authorities (certifications department, police, etc.)- Coordinated payments of salary and bonus (diesel consumption, breakdown rate)- Prepared monthly report of the department’s work for the senior management

MTR Express Rail Link Contract No. 820 (Bullet train between Hong Kong-Shenzhen-Guangzhou)Project details: 4.5km bi-tube slurry TBM tunnels - HK$3.6bManaged the preventive and curative maintenance for all plants (diesel/electric concrete pump, forklifts, loader, gantry/tower crane, diesel/electric compressor, MSV) - TBM planning maintenance - Negotiation with subcontractors and dealers for specific works and certifications - Coordination with others department (Production, Methods, QSE, Commercial) - Stock supervision for TBM consumablesManaging plant resell at the end of the job site - Conception of a plant book with plant documents for each machine - Proposition and negotiation with potential buyers - Study of the forecast to optimize budget and schedules for plant resell

Volvo Construction Equipment dealer for the South West of France.Responsible of warranty claims for clients: -Tracking the refunds from the constructors and negotiation margins for clients satisfaction -Negotiation of the exceptional warranties with the clients and the constructors -Regional expert for Caretrack (GPS on Volvo machines)

Warranty claimsSet up a safety program to avoid accident at work

Various positions to improve social skills such as management, teamwork, client expectations, English language

School Internship Mechanic intervention on heavy machines (excavators, loaders)Preparing quotations for the customer before reparations

School InternshipMechanic on heavy machines (mini excavators, excavators, loaders)