Valentin Daniau Email and Phone Number
I am a curious and motivated graduate having a Master degree in Business management. My studies were mainly focused on digital marketing My previous professional experiences enabled me to be self-confident, persuasive and efficient both in B2B and B2C.I'm an open minded person. Knowing and understanding things and people around me is important, this is the reason why I traveled in China and many Asian countries during my cursus, and after, to discover a fully different culture, and business opportunities. Besides, keen on sport, my mentality has been shaped by hard-work, tough discipline, and teamwork. I’m open-minded, curious and willing to learn, I like working in a team, and I just ask to discover new opportunities.
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Customer Care Specialist And FormateurAndjaroParis, Fr
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Customer Care Specialist / FormateurAndjaro May 2022 - PresentVille De Paris, Île-De-France, FranceCustomer care :- Prise en charge des demandes clients à l'écrit et à l'oral- Accompagnement quotidien sur leur utilisation de la plate-forme- Elaboration d'actions quotidiennes dans le but d'améliorations constantes (questionnaire de satisfaction, campagne emailing...)- Élaboration de rapports (hebdomadaire, mensuel...) a destination des clients vis à vis de leur utilisation de la solutionFormateur :- Élaboration complète de parcours de formations (création de guides utilisateurs, de cahiers d'exercices, de quizz...)- Planification et préparation des sessions de formations- Animation des sessions de formations sur le territoire national (présentielles et à distance)
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Customer Success Executive / Gestionnaire De PaieSide.Co Jul 2021 - Apr 2022Ville De Paris, Île-De-France, France- élaboration de l'ensemble des paies des intérimaires- établissement des déclarations sociales, dsn, dpae - gestion des contrats (avenants, ruptures conventionnelles, licenciements...) - réponse aux problèmatiques des clients (entreprises) et des utilisateurs de l'application (intérimaires) à l'écrit et à l'oral. - accompagnement des entreprises et des intérimaires dans leur découverte de l'application -
Customer Succes ExecutiveQonto Nov 2020 - Jan 2021Ville De Paris, Île-De-France, France -
Coach De PlateauOdity Sep 2020 - Nov 2020Rueil-Malmaison, Île-De-France, France- appel de client pour différents groupes (Audi, Volswagen, Skoda, Voltalis...) : prise de RDV, mise à jour de profil...- saisie d'heure des télé-conseillers pour facturation journalière- dispatch des télé-conseillers sur les différentes missions- coaching et écoute des nouveaux télé-conseillers -
Onboarding SpecialistSide.Co Sep 2019 - Dec 2019Paris- Assurer les entretients de bienvenus des Siders- formations aux nouveaux utilisateurs- finaliser les inscriptions et aiguiller les nouveaux utilisateurs vers des missions en rapport avec leur profil
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Communication Manager JuniorBnp Paribas Cardif Feb 2018 - Oct 2018Rueil-Malmaison- Creation & development of communication project - Event planification & organisation - Editing -
Multi-Purpose EmployeeSushi Shop Sep 2017 - Oct 2018Rueil-Malmaison, Île-De-France, France- Customer reception - Taking orders - Delivery -
Junior Marketing ConsultantPam++ Apr 2017 - Jul 2017Bangkok- Mobile application prototyping - Communication campaign development - Community manager
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Customer MonitoringWtransnet Apr 2016 - Jul 2016Terrassa- Referencing of transport on Database - Update of database - Call (Prospection and update customer account)- Traductions -
Manager AssistantBnp Paribas Cardif Jun 2015 - Jul 2015Nanterre- Aftersales operations managment- Administration tasks
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Entraîneur BénévoleRac Basket Jan 2015 - May 2015Rueil-Malmaison- Preparation and conduct of training- Accompanying the matches (weekend)- Planification of tournaments -
Sales AssistantAteliers Volume May 2014 - Jul 2014Suresnes- Update commercial database - Create a new commercial database - Contact and commercial follow-up
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Monitoring In Consumer Relationship Department And AccountingBnp Paribas Cardif Nov 2012 - Feb 2013- IT management of customer data (address, name, account number ...)- Registration of checks ...
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Manager AssistantBnp Paribas Cardif Jun 2012 - Jul 2012- Aftersales operations management - Administrations tasks
Valentin Daniau Skills
Valentin Daniau Education Details
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Digital Marketing -
Shanghai Normal UniversityInternational Business And Chinese Management
Frequently Asked Questions about Valentin Daniau
What company does Valentin Daniau work for?
Valentin Daniau works for Andjaro
What is Valentin Daniau's role at the current company?
Valentin Daniau's current role is Customer care Specialist and Formateur.
What schools did Valentin Daniau attend?
Valentin Daniau attended Emlv - École De Management Léonard De Vinci, Shanghai Normal University.
What skills is Valentin Daniau known for?
Valentin Daniau has skills like Microsoft Office, Powerpoint, Microsoft Word, Microsoft Excel, Communication Marketing, English, Management, Marketing Strategy, Marketing, Logistique, Service Client.
Who are Valentin Daniau's colleagues?
Valentin Daniau's colleagues are Cloé Feneau, Maxime Wozny, Isabelle Delorme, Amélie Julien, Nicolas Dejonghe, Magali Geffroy.
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