• Creating and proceeding work documents: orders, repair journals. • Troubleshoot, testing and repairing customer’s and store’s equipment, followed by high quality standards and written instructions.• Training, setting up and providing support to customers sailing equipment. • Processing part requests and managing the stock part orders.• Gathering and optimising customer requirements via phone and mail. • Monitoring network for tech and repair information updates.• Disposing electronic waste materials in cooperation with WEEE.

• Optimising customer service experience,• Shop sales and efficient repairs for customers. • Maintenance of internal stock levels

• Responsible for correct blow moulding machine operations; • Checking and Fixing machine defects where it's require to unstop produce; • Abidance to the safety rules at manufacturing area especially rolling and hot machines. • Support colleges with general duties. • Comply manager and supervisor requests.

• Assisting with customers inquiries, providing product information, and assisting with purchases. • Operating the payments accurately by cash handling and processing transactions. • Maintaining cleanliness and merchandizing and organising the stocking shelves. • Performing heavy lifting tasks to ensure adequate inventory levels and proper store organisation.• Adhering to store policies and procedures, including following safety protocols and maintaining safe, tidy and welcoming store environment.

• Using kitchen equipment according to manufacturer and safety protocols.• Utilise rubbish according to hazardous areas.• Cleaning kitchen equipment according to waste dangerous code.

• Responsible for contain reception area according to high level costumer service; • Delivered an exceptional level of service to each customer by listening to concerns and answering questions face to face and via phone and mail. • Oversaw daily operations over 10 customer payments. • Supported Company Director and service engineers with daily operational functions. • Performed initial client assessment and analysis to begin research process. • Created itineraries, booked travel, and managed expenses for 3 -employee corporate conference. • Worked directly with supplier managers to achieve 3 day spare parts supply. • Analyzed departmental documents for appropriate distribution and filing. • Obtained documents, clearances, certificates and approvals from local, state and federal agencies. • Responsible for new ideas for company approve. • Supported service engineers in improving operations and resolving issues to deliver top-notch customer service. • Monitored multiple databases to keep track of all company inventory. • Ordering and containing all required materials needed for firm and partners. • Receiving diagnosing household and kitchen small electric equipment. • Repairing electric and electronic equipment require to customer needs. • Advising and do the check out. • Seeking and ordering new tools.

• Liaise with Maintenance & Calibration Co-ordinator regarding calibration and service automatic boiling and gas measurement equipment.• Maintain automation equipment ensuring consistent quality and performance.• Troubleshoot and resolve equipment issues using systematic problem-solving techniques.• Perform preventative and corrective maintenance and complete all associated paperwork.• Lead and implement process improvements for greater efficiency.• Assist with the commissioning of new equipment and projects.• Provide training to other technicians as required.• Support safety and quality programs and initiatives.• Ensure compliance with GMP standards in all practices.• Perform other duties as assigned to support departmental and organizational goals.

• Resolved and troubleshoot large complex problems such as Untimely Tech Support and Bad Contacts problems. • Serve as a focal point for problem resolution assistance to subsidiary or distributor support • Install, upgrade, repair, and maintain instrument systems within defined territory • Provide technical support to staff, contractors and customers • Respond to service requests and ensure customer satisfaction • Routinely complete administrative paperwork, such as but not limited to: Time Reports, Expense Reports, Service Agreement Quotations, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists, RMA Forms and Service Reports • Manage service parts inventory levels • Maintain up to date customer information, technical files and appropriate databases • Provide timely and accurate reports as requested • Work in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc. • • Maintained, managed and updated databases frequently. • Obtained documents, clearances, certificates and approvals from local, state and federal agencies. • Oversaw daily operations over 10 customer accounts with a combined annual budget of $ 200. • Performed initial client assessment and analysis to begin research process. • Assisted various business groups with document organization and dissemination during acquisitions. • Trained personnel to align objectives, strengthen competencies and standardize operations. • Supported Sales Managers in improving operations and resolving issues to deliver top-notch customer service. • Improved company customer service rating by 8%. • Monitored multiple databases to keep track of all company inventory. • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.