Daily support for the ERP, CRM and several business applications and integration software.Managed user errors, system bugs for the ERP system and CRM developed by Wizrom in Wizpro, business flows for accounting, CRM department, logistics and operationsDesigned and supervised business flows for leasing and rent a car department in Carpro.Managed and supervised the implementation of Ecars, software used for service and direct parts sales. Implemented the business flows in the new system and supervised the users.Managed user errors, system bugs for Ecars from Datafirst, a system used for car service and spare parts direct sales. Managed the integration software between applications, a solution called Magic XPI Ibolt from Magic Software.Tested and implemented new versions and updates for all the business applications.Interacting with the business users and understanding their request for modifying different modules of the ERP and CRM and business flows.Designing and implementing new business flows from systems point of view.Software developments in Wizpro: new reports, alerts and forms. Developed European intra-comunittary declaration (Intrastat) with data from 2 systems (Priority and Ecars) Software developments in Magic XPI IboltRedesigned and update the accounting notes interface between the Carpro system, the system used for invoicing rent a car and leasing operation and the accounting system.Created and managed reports in the Business Intelligence - Qlikview. The Qlikview reports are made with data from SQL Server 2005 and SQL Server 2008.Managed the relation with business application providers. Play a key role in managing the maintenance contracts, reducing them by up to 25% for the CRM and ERP.Managed the relation with the IT outsourcing company, the company that handled the IT from hardware point of view.Planning, scheduling, testing and implementing of a new software for service and spare parts department.

Daily and weekly backups of important information. Server and network maintenance (4 servers - Windows 2003 Server, 2 servers - Windows 2000, 1 server - Linux Debian). MySQL database maintenance. Microsoft SQL Server database maintenance. Making reports based on information from MySQL database. Programming in Visual Basic macros in Microsoft Excel. Programming in PHP and HTML. Knowledge in implementing and managing Programming and monitoring Checkpoint firewalls and Fortinet firewalls.My achievements: Creating and implementing a system for routing telephone calls over the Internet which brought a gain of 20%, reducing the cost of telephone calls of the company.