Valentin Schürmann
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Valentin Schürmann Email & Phone Number

Head of Customer Care West and South at Swisscom
Location: Lausanne, Vaud, Switzerland 6 work roles
1 work email found @swisscom.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email v****@swisscom.com
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Current company
Swisscom
Role
Head of Customer Care West and South
Location
Lausanne, Vaud, Switzerland
Company size
15677 employees

Who is Valentin Schürmann? Overview

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Quick answer

Valentin Schürmann is listed as Head of Customer Care West and South at Swisscom, a company with 15677 employees, based in Lausanne, Vaud, Switzerland. AeroLeads shows a work email signal at swisscom.com and a matched LinkedIn profile for Valentin Schürmann.

Valentin Schürmann previously worked as Head of Customer Care West & South at Swisscom and Head of Customer Care (second & third brand offering) at Swisscom.

Company email context

Email format at Swisscom

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*@swisscom.com
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AeroLeads found 1 current-domain work email signal for Valentin Schürmann. Compare company email patterns before reaching out.

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Profile bio

About Valentin Schürmann

Valentin Schürmann is a Head of Customer Care West and South at Swisscom. He possess expertise in telecommunications, product management, project management, business analysis, pre sales and 6 more skills.

Listed skills include Telecommunications, Product Management, Project Management, Business Analysis, and 7 others.

Current workplace

Valentin Schürmann's current company

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Swisscom
Swisscom
Head of Customer Care West and South
Lausanne, VD, CH
Website
swisscom.ch
Employees
15677
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Company profile
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6 roles

Valentin Schürmann work experience

A career timeline built from the work history available for this profile.

Head Of Customer Care West And South

Swisscom

Lausanne, VD, CH

Head Of Customer Care West & South

Current
Swisscom

Full responsibility for the customer support (1. Level)In charge of customer satisfaction (CSat, tNPS)Strategic developpement of CUCProject coordination and realizationContinuous optimisation of efficiency to be more productive, cheaper and improve the customer experienceResponsible of the Wless Topic Budget managementFTE management (~200)

Sep 2023 - Present

Head Of Customer Care (Second & Third Brand Offering)

Swisscom

Full responsibility for the customer support  unit 1. Level, 2. Level (Fulfillment & Assurance), Billing, Process and Business EngineeringManagement of sales channels by the hotlineIn charge of customer satisfaction (CSat, tNPS)Strategic developpement of CUCProject coordination and realizationContinuous optimisation of efficiency to be more productive.

Oct 2012 - Aug 2023

Business Engineer

Swisscom

Bern

Jan 2008 - Sep 2012

Team Leader

Swisscom Mobile

Région De Lausanne, Suisse

Jan 2003 - Sep 2005
Team & coworkers

Colleagues at Swisscom

Other employees you can reach at swisscom.ch. View company contacts for 15677 employees →

UA Urs Aerne Urs Aerne Colleague at Swisscom Waldkirch, St Gallen, Switzerland, Switzerland View → FD Fabio Deprati Fabio Deprati Colleague at Swisscom Ticino, Switzerland, Switzerland View → LE Luigi Enrico Buob Luigi Enrico Buob Colleague at Swisscom Locarno, Ticino, Switzerland, Switzerland View → JA Jean-Claude Andres Jean-Claude Andres Colleague at Swisscom Zurich, Zurich, Switzerland, Switzerland View → CS Clément Stockly Clément Stockly Colleague at Swisscom Geneva, Geneva, Switzerland, Switzerland View → BA Başak Akman Başak Akman Colleague at Swisscom Zurich, Zurich, Switzerland, Switzerland View → MM Miodrag Milovanovic Miodrag Milovanovic Colleague at Swisscom Switzerland, Switzerland View → ME Martina Egli Martina Egli Colleague at Swisscom Zurich, Zurich, Switzerland, Switzerland View → FW Franz Wehrle Franz Wehrle Colleague at Swisscom Egnach, Thurgau, Switzerland, Switzerland View → CD Colin Damian Graber Colin Damian Graber Colleague at Swisscom Olten, Solothurn, Switzerland, Switzerland View →
FAQ

Frequently asked questions about Valentin Schürmann

Quick answers generated from the profile data available on this page.

What company does Valentin Schürmann work for?

Valentin Schürmann works for Swisscom.

What is Valentin Schürmann's role at Swisscom?

Valentin Schürmann is listed as Head of Customer Care West and South at Swisscom.

What is Valentin Schürmann's email address?

AeroLeads has found 1 work email signal at @swisscom.com for Valentin Schürmann at Swisscom.

Where is Valentin Schürmann based?

Valentin Schürmann is based in Lausanne, Vaud, Switzerland while working with Swisscom.

What companies has Valentin Schürmann worked for?

Valentin Schürmann has worked for Swisscom and Swisscom Mobile.

Who are Valentin Schürmann's colleagues at Swisscom?

Valentin Schürmann's colleagues at Swisscom include Urs Aerne, Fabio Deprati, Luigi Enrico Buob, Jean-Claude Andres, and Clément Stockly.

How can I contact Valentin Schürmann?

You can use AeroLeads to view verified contact signals for Valentin Schürmann at Swisscom, including work email, phone, and LinkedIn data when available.

What skills is Valentin Schürmann known for?

Valentin Schürmann is listed with skills including Telecommunications, Product Management, Project Management, Business Analysis, Pre Sales, Outsourcing, Requirements Analysis, and Business Process.

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