Implementing new VOIP system in headquarters and a pilot project for future locations.General hardware and software support: OS deployment, AD, SCCM deployment, hardware supportMDM support - OS deployment, upgrade and support for scanners using a central console

Offering support for external clients using an internal software, thus maintaining legal database in what concerns trademarks, patents, designs

- New configuration and support offered for client using specific ATOS/Siemens platforms and VOIP based technology- Basic troubleshooting on the client's VOIP-based phone network and devices- Basic Linux server troubleshooting

- Create EDI connection using different protocols as agreed with the partners;- Troubleshoot and resolve EDI data and communication errors;- Implementation of various EDI message standards;- Ensure smooth operation for all EDI messages with transactions between numerous partners using EDIFACT, ODETTE, VDA standards;- Act as liaison between the plants and partners in order to establish, fulfill or support internal and/or external EDI requirements;- Provide continuous improvement to existing operating procedures and quality customer service to all parties;- Demonstrate ability, efficiency and reliability in troubleshooting, problem solving, investigative and debugging skills for all EDI issues;- Create connection between partners for large data exchange (CAD/CAX);- Troubleshooting connection issues between partners; Troubleshoot configuration issues, errors, application errors, etc;- Working with different legacy ERP systems (Movex - Lawson, AS/400, SAP) and troubleshoot the EDI issues on the ERP side;- Constantly monitor the ERP systems and the EDI system (Seeburger BIS 6)

General IT support in the French, English and Romanian languages, for Autoliv employees.Technical Back officer for Service Desk employeesTrainer for new Analysts.The workplace involved knowledge in the following fields:- Creating and updating documentation for Service Desk- Applying ITIL principles- Managing Service Desk workload- Incident management software (Altiris, ServiceNow)- Active Directory and general access management- Network troubleshooting(wire & wireless networks)- Application deployment (Active Directory; SCCM)- Collaboration systems (Lotus Notes; Outlook; Lync; Sharepoint; Iphone)- ERP systems (Movex; DIACAR; AS400; SAP)- In-house applications developed by Autoliv

General IT support in the French, English and Romanian languages, for Autoliv employees.The workplace involved knowledge in the following fields:- Applying ITIL principles- Incident management software (Altiris)- Active Directory and general access management- Network troubleshooting(wire & wireless networks)- Application deployment (Active Directory; SCCM)- Collaboration systems (Lotus Notes; Outlook; Lync; Sharepoint; Blackberry)- ERP systems (Movex; DIACAR; AS400; SAP)- In-house applications developed by Autoliv