Corporate trainer (Leadership hub)Teacher of English/ Customer Service/ Business Written CommunicationVoice design & Speaking coachDevelopment of employees' English and customer service skills through personal tutorials and coaching sessionsManaging online learning processes on company's platformControl of company performance (QA)Improvement of presentation skillsManagement of L&D specialists workDevelopment of teachers' skillsOrganization of eventsCourse creator

Processing and distribution of requests from Russian and English-speaking users;Keeping up-to-date documentation, a database of company employees and partners in English and Russian;Processing HR tasks on recruitment, transfer, termination processesSolving user software/hardware problems via phone, chat, email, Jira-tasks, provision of reference information;Informing users about ongoing work, unavailability of controlled systems, and the introduction of new services;Provision of reports at the request of the management.Monitoring the availability of controlled systems.

Contacting prospective clients via phone (cold-calls), email; Meeting with clients, presenting future projects;Translation from Russian into English of sites content, filling of site content;Creation of content on various topics (interior design, electrical engineering, constructing, car services, nutritional supplements);Contributing to content strategy, working on promotion and advertisement for brands.

(annually in September, October)Interpreting from Italian into Russian;Accompanying a group of children from Belarus to Italy and back, controlling them, preparing all their documents for the Italian embassy, communicating with italian families, helping with building relationship between children and families.Preparation of reports for the organization.