Product: SaaS for B2B customers in the European Food and Beverage Industry, covering the entire procurement and quality documentation cycle• Successfully organized 10+ Setups from kick-off to the account-presentation• Strengthened customer relationships by providing consistent support and informing about upcoming features, leading to a 30 % increase in customer satisfaction• Streamlined setup data management by efficiently using special matrixes• Attained a big picture of… Show more Product: SaaS for B2B customers in the European Food and Beverage Industry, covering the entire procurement and quality documentation cycle• Successfully organized 10+ Setups from kick-off to the account-presentation• Strengthened customer relationships by providing consistent support and informing about upcoming features, leading to a 30 % increase in customer satisfaction• Streamlined setup data management by efficiently using special matrixes• Attained a big picture of all the customers for Sales- and Customer relations by rebuilding CRM-Modules• Enhanced CRM tool for collecting weekly analytics Show less

• Managed the system of product specifications• Facilitated the company's onboarding in the gastronomy and food retail sphere.• Provided the outgoing invoices and customs documents for retail customers in DACH countries.

• Managed the full circle coordination of the Start-up on the daily basis – production orders, stock analysis, plan and forecast in MS Excel pivot tables;• Organized logistics process, and tracked the weekly delivery;• Processed weekly the full circle of financial documents for retailers;• Maintained contacts with wholesalers in Germany and Austria and managed independently all the issues involved;• Created an Excel-based system of delivery notes, and prepared technical… Show more • Managed the full circle coordination of the Start-up on the daily basis – production orders, stock analysis, plan and forecast in MS Excel pivot tables;• Organized logistics process, and tracked the weekly delivery;• Processed weekly the full circle of financial documents for retailers;• Maintained contacts with wholesalers in Germany and Austria and managed independently all the issues involved;• Created an Excel-based system of delivery notes, and prepared technical describing for ERP System;• Organized retail fair participation, and advertising program with Instagram influencers. Show less

• Founded the food startup on behalf of the CEO by registering GmbH, organizing internal business processes, and arranging an advertising agency for naming and branding;• Researched the German market for yogurt and cheese products (100+ manufacturers), conducted 5 negotiations, reached an agreement with the yogurt manufacturer, and prepared the technical documentation;• Obtained permits from state ministries, offices, and the Chamber of Commerce and Industry.

• Acquired 3 new key account customers; • Organized two fairs for private universities and schools;• Maintained and visited 12 key account customers once a quarter in Germany, Austria, and Switzerland, and improved the method of using CRM.

Organized Berlin artists’ participation in Moscow Creative festival. Conducted all the necessary official requirements for 2 weeks;

Managed the letters recognition project for machine learning in Ukrainian, Serbian, Bulgarian, and Hebrew languages, moderated 130 participants;

Developed website and structured information;

completed business processes documentation for an SAP implementation for the Sales Force

• Completed content organization, usability project, and web-development of 4 websites;• Managed cross-functional team of 5-20 colleagues with budget 30 000 EURO, coordinated agencies’ efficient work, and collaborated with stakeholders;• Prepared business processes documentation for SAP implementation with 97% KPI performance, moderated and coached colleagues; • Completed the search for new ingredients suppliers. Conducted negotiations with customers in India and China for the Sales… Show more • Completed content organization, usability project, and web-development of 4 websites;• Managed cross-functional team of 5-20 colleagues with budget 30 000 EURO, coordinated agencies’ efficient work, and collaborated with stakeholders;• Prepared business processes documentation for SAP implementation with 97% KPI performance, moderated and coached colleagues; • Completed the search for new ingredients suppliers. Conducted negotiations with customers in India and China for the Sales department • Successfully conducted 15 internal events within the budget;• Created an internships system in the products development department. Show less

Full Project coordination and content moderation

Search, arrangement, and preparation of trips for Russian businessmen in the USA, visa supportOrganization of seminars, workshops, and internships

• Participated in catering services, buffets, and conferences; • Acquired great practical skills and high-level client-oriented service