Valentina U. Email and Phone Number

Collaborated with management to determine tasks, priorities, and goals to delegate to coworkers.Developed relationships with clients and improved customer retention.Trained and motivated employees, working successfully with a diverse group of coworkers to provide proficient customer service.Collaborated with management to determine tasks, priorities, and goals to delegate to coworkers. Developed relationships with clients and improved customer retention. Trained and motivated employees, working successfully with a diverse group of coworkers to provide proficient customer service.Skills: Customer Service

Oversaw, edited, and wrote for school’s online and physical publication, which ranked first in the state at OSMA (Ohio Scholastic Media Association) two years in a row.Identified areas of improvement in existing online content and developed new ideas to further reach target audience.Led brainstorming sessions and worked at enhancing team performance.Provided guidance on story structure, grammar, and relevant research.Coordinated with designers to create a visually appealing layout of article.Created content for social media.

Researched and wrote monthly columns covering a variety of current environmental discussions and potential solutions.Worked with designers to create visually appealing article.Sold and distributed physical copies of magazine to students.

Wrote articles and provided constructive feedback to studentwriters, published online, and distributed physical copies ofnewsletter.Helped oversee our online publication’s website.Researched topics related to stories for improved accuracy.Co-led brainstorming sessions.