Valentina Benassi Email and Phone Number
Valentina Benassi is a Luxury Retail Management | Customer Experience | MBA | Europe at Gucci. She possess expertise in customer service, supply chain optimization, international trade, logistics management, microsoft excel and 15 more skills. She is proficient in Spanish and French.
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Team Manager FlagshipGucci Mar 2024 - PresentGucci Roma Condotti -
Team ManagerGucci Dec 2022 - Mar 2024Gucci Milano Rinascente
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Corporate | E-Commerce & Omnichannel | EmeaGucci Sep 2022 - Nov 2022Florence, Tuscany, ItalyGRADE | GUCCI Graduate Program
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Corporate | Retail Operations & Performance | EmeaGucci Jun 2022 - Aug 2022Milan, Lombardy, ItalyGRADE | GUCCI Graduate Program
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Corporate | Merchandising | Southern EuropeGucci Mar 2022 - Jun 2022Milan, Lombardy, ItalyGRADE | GUCCI Graduate Program
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Corporate | Client Engagement | EmeaGucci Dec 2021 - Mar 2022Milan, Lombardy, ItalyGRADE | GUCCI Graduate Program
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Boutique | Gucci Paris MontaigneGucci Jun 2021 - Nov 2021Paris, Île-De-France, FranceGRADE | GUCCI Graduate Program
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Essec Field Project | Consulting MissionDfs Group Limited Jun 2020 - Sep 2020Paris, Ile-De-France, FranceDeveloped a mystery shopping strategy and program enabling unforgettable customer experience to be delivered at "Samaritaine" luxury department store -
Mba | Luxury Brand ManagementEssec Business School Sep 2019 - Sep 2020Paris Area, France -
Senior Specialist | Vip Global AccountsMsc Mediterranean Shipping Company Aug 2017 - Jun 2019Houston, Texas AreaMSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.- Managed 3 Global VIP accounts- Delivered impeccable personalized customer experience by providing end to end integrated logistics service to Key Clients - Developed portfolio of partners by negotiating and capturing business on 5 new Trades- Negotiated current and future conditions of existing partnerships to improve commercial relations- Liaised with corporate office to underwrite new contracts and improve those already stipulated- Managed partners' adoption of best practices in order to achieve efficiency- Built and presented periodical business reviews influencing strategic decisions -
Specialist | Customer Care | Import | Us Gulf And West CoastMsc Mediterranean Shipping Company Mar 2015 - Jul 2017Houston, Texas Area- Delivered tailored customer service by managing Change of Destination procedure nationwide- Liaised in between customers and operational departments to ensure fast and smooth fulfillment of customers' requests - Led rejected cargo cases in compliance with company and Customs procedures- Amended contracts of carriage upon customer’s request in compliance with company policies and manifest rules
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Analyst | Customer Care | Import | Us Gulf And West CoastMsc Mediterranean Shipping Company Sep 2014 - Mar 2015Houston, Texas Area- Assisted customers with orders inquiries via several channels (email, telephone, and chat) - Optimized customers’ satisfaction through CRM and cross-functional collaborations
Valentina Benassi Skills
Valentina Benassi Education Details
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International Business
Frequently Asked Questions about Valentina Benassi
What company does Valentina Benassi work for?
Valentina Benassi works for Gucci
What is Valentina Benassi's role at the current company?
Valentina Benassi's current role is Luxury Retail Management | Customer Experience | MBA | Europe.
What schools did Valentina Benassi attend?
Valentina Benassi attended Essec Business School, Università Degli Studi Di Roma Tre.
What skills is Valentina Benassi known for?
Valentina Benassi has skills like Customer Service, Supply Chain Optimization, International Trade, Logistics Management, Microsoft Excel, Import Logistics, Customer Relationship Management, International Business Management, Import Export, Customs Regulations, Export, Customer Support.
Who are Valentina Benassi's colleagues?
Valentina Benassi's colleagues are Abraham Ziad-Hughes, Badr Larhmari, Hong Mai Le, Farah Rouissi, Alma Feirerra, Senngy Mackina, Elisa Faraoni.
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Valentina Benassi
◉ Psicologa Specializzanda In Psicoterapia Cognitivo-Comportamentale ◉ Tutor DsaCasalecchio Di Reno -
Valentina Benassi
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