Valentina Cabrera Email and Phone Number
Welcome! 👩🏽 I have a Bachelor's degree in Psychology and Associate degree in English Languages. However, 5 years ago, I discovered my passion for ecommerce, digital marketing, customer support and fashion blogging.Yes, I know it may sound overwhelmingly different, but I promise you it all has a connection. 😅💻 I've been dedicated to learning every day, developing my skills to focus on managing, updating, verifying and taking care of the customers who choose to click on the various e-stores I've worked with. In turn, I have been continuously learning about digital marketing with the purpose of creating my own fashion blog.✍🏽🙏🏽.😍 One of the parts that I am passionate about my work is to resolve the conflicts that arise daily and thanks to that feel the appreciation of the client giving us a second chance. That's why, customer support and e-commerce became my job more than 5 years ago. 😏
-
Ecommerce And Customer ServiceShow Your Magic GroupMadrid, Es
-
Ecommerce AssistantMasferreteria.Com-Iberferreteria Sl May 2023 - Aug 2024San Fernando De Henares, Community Of Madrid, Spain✅ Pre and post-sales customer service in switchboard.✅ Manage and process orders, requests and complaints via email through Zendesk.✅ Advise and reply to customer concerns via online chat Oct8ne.com. ✅ Process orders and transactions via e-commerce (PrestaShop).✅ Prepare logistics documentation for shipments (Labels and manifests).✅ Manage claims with carriers (SEUR, RDA and Tipsa) on incidents due to delays, damages or counter refunds. ✅ Handle stock replenishment with different suppliers in the sector. ✅ Manage incidents through the different marketplaces (Amazon, ManoMano, PC Componentes and Miravia).✅ Collaborate with the warehouse on product incidents and stock errors.✅ Process warranties, returns and incidents with suppliers.✅ Monitor the status of payments through Sequra.
-
Ecommerce AssistantGlobal Web Markt Sl Jan 2018 - Jan 2023Alicante, Valencian Community, Spain✅ Create, edit and organize more than 3000 product cards optimized with SEO Basic.✅ Reduce response times by 24 h for the company's main brands through the Help scout platform.✅ Manage the update of new releases in the product catalogues.✅ Detect and identify incidents that may trigger potential risks to the company.✅Monitor e-mails from the company's main brands (Oaseeds, Bulk Genetics and Optigarden).✅ Making claims and requesting refunds with carriers ✅ Resolve incidents and decrease the percentage of complaints by 20% and subsequently follow up on customer satisfaction. -
Translator English-Spanish And Viceversa.Fiverr Jun 2017 - Dec 2022Specialized translation service from Spanish to English and vice versa, applying different techniques. Therefore, the goal is to satisfy the need without abandoning the naturalness of the source language during this process.This includes documents, books or e-books, websites, mobile applications, and others.On fiverr under the username: Vcabrera, you can find several clients to whom I have translated documents or even recruitment manuals. -
Virtual Assistant | Administrative AssistantFiverr Jan 2017 - Dec 2022✅Monitoring emails, calls, and WhatsApp daily.✅ Effect complaints about order delays with carriers.✅Create a customer survey.✅ Managing Billage invoicing program.✅ Managing and updating inventory and invoicing.✅ Performing formalities associated with the purchase and sale of products and services.Draw up, file and review all types of documents.✅ Updating and keeping up-to-date to existing corporate procedures, guides and manuals, as well as databases and contact lists.
-
Seo Copywriter/Freelance Translator English To Spanish | RemitanoRemitano Oct 2021 - Sep 2022Venezuela☑️ Writing SEO articles about cryptocurrencies for beginners.☑️ Translate news, releases, promotions, PowerPoint presentations and any other requirements from English to Spanish -
Seo CopywriterFreelance Jun 2017 - Dec 2020☑️ Write content for social networks.☑️ Produce editorial articles for blogs with diverse topics: health, fashion, lifestyle, medical cannabis, psychology, among others.☑️ Create promotional campaigns for brands.☑️ Create advertising strategies.
-
Translator-InternPdvsa Petróleos De Venezuela S.A Oct 2016 - Dec 2016Guaraguao, VenezuelaEnglish to Spanish translation of technical documents for the nitrogen plant (U-94) of the Deep Conversion Project.
Valentina Cabrera Education Details
-
Master In Digital Marketing & E-Commerce -
8.41/10 -
Instituto Universitario Superior De OrienteTranslation And Interpretation
Frequently Asked Questions about Valentina Cabrera
What company does Valentina Cabrera work for?
Valentina Cabrera works for Show Your Magic Group
What is Valentina Cabrera's role at the current company?
Valentina Cabrera's current role is Ecommerce and Customer Service.
What schools did Valentina Cabrera attend?
Valentina Cabrera attended University Of Barcelona, Universidad Yacambú, Instituto Universitario Superior De Oriente.
Not the Valentina Cabrera you were looking for?
-
Valentina Cabrera Espinosa
Language And Communication Specialist | Management | Leadership | TeacherCartelle -
Valentina Ortiz Cabrera
Attending Physician, Clinical Genetics At Hospital Infantil Universitario Niño JesúsGreater Madrid Metropolitan Area -
Valentina Perochena Cabrera
Madrid -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial