Valentina Gatti Email & Phone Number

London, Gb

Londra, Regno Unito

• Managed collection samples ensuring their timely reception, tracking, and that they are carefully unpacked and displayed in the showroom• Coordinated and monitored sample shipments between regional showrooms• Worked with Product Development and Design to manage conformity approvals • Supported the Merchandising team in creating and updating key development documents and tools such as collection line plan, sample launch file, collection grid, collection overview and other internal systems used during the sales campaign• Supported in the set up and maintenance of the collection offer in the Product Management System (PLM) as well as in JOOR• Analysed competition in terms of prices, offer, structure of collection, materials etc.• Elaborated Market studies and key trend analysis

Londra, Regno Unito

• Created an engaging and emotional client experience providing excellent in-store or on distance customer service• Developed and maintained good product knowledge to engage using storytelling• Combined effectively styling knowledge and cross-sell and up-sell techniques to maximise sales opportunities and select the right products to the client needs• Achieved store target and individual KPI’s• Collected customer information driving CRM data gathering• Maintained high standards of visual merchandising in line with guidelines• Operated transactions, processed payment and completed end of day sales report

Lucca, Toscana, Italia

• Managed Instagram social media account• Created and published engaging contents• Built an active community through interaction with followers • Increased the number of active followers to 72,2K

Londra, Regno Unito

• Driven sales for luxury brands in Womenswear department• Developed and maintained good product knowledge and provided excellent customer service at all times• Replenished stock and maintained high standards of merchandise and product presentation• Operated till transactions and handled customer complaints and returns

Lucca, Toscana, Italia

• Responsible for handling exclusive clients during Lucca Comics & Games event

Lucca, Toscana, Italia

• Organized and promoted VIP events through various social media (Instagram, Facebook, Twitter) • Created and published engaging content

Master Of Arts - Ma, Fashion And Luxury Brand Management

Advanced courses in Luxury Marketing Strategies, Strategic Luxury Branding, Luxury Management, Fashion Sociology, High Technology Projects.

Laurea Triennale, Economia Aziendale - Finanza, Marketing E Produzione

Degree class Economics and Management Advanced courses in Marketing, Finance and Production Dissertation: Empowerment as an element.

Erasmus Study Abroad Exchange Program

Advanced courses in Strategic Marketing, Public Relation, Finance, International Bank