Valentina G. Email & Phone Number

New York City Metropolitan Area

• Generated actionable insights and recommendations as a Finance department member at Scope Health, Inc.• Collaborate with US Sales representatives, Operations & Customer Care, and various departments to meet customer needs and achieve quarterly goals. • Conducted financial reporting of US debtors list, monitoring credit limits and account credit.• Optimized accounts processes with innovative strategies to increase efficiency and precision as founding member of US Finance team.• Contributed to 'Patient Working Group' and supported the development of annual Dry Eye Disease webinar at SCOPE Eyecare & Healthcare.

United States

Queens, New York, United States

- Trained and onboarded new reception staff, fostering a collaborative environment and ensuring efficient office operations.- Processed high volumes of medical claims, ensuring accuracy, timeliness, and compliance with ICD-10 coding standards and healthcare reimbursement methodologies.- Followed up with insurance companies via phone to ensure claims were processed and paid promptly, advocating for accurate reimbursement and resolving any discrepancies.- Supported healthcare operations by maintaining organized records and facilitating smooth communication between clinicians and patients, contributing to the overall efficiency of patient care services.- Provided detailed COVID-19 vaccination information and assisted with external vaccine-hub appointment scheduling.

Forest Hills, New York

- Processed medical claims for orthopedic and physical therapy services, ensuring accuracy and timely reimbursement.- Drafted and refined narrative reports and transcriptions for no fault and workers' compensation cases, ensuring accuracy and completeness for case preparation, documentation, and claims reimbursement - Translated communication between Spanish-speaking patients and clinicians, improving access to care.- Adapted to diverse tasks and provided consistent support across office functions, serving as the primary resource for office operations and contributing to a seamless workflow.

Richmond Hill, New York

-Scheduling physician, chiropractic and physical therapy appointments-Answering a high-volume call line-Processing patient copays-Directing patients to treatment rooms and placing E-Stim pads, ice and heat packs on directed areas.

Masters In Public Health, Epidemiology And Biostatistics

Bachelor Of Arts - Ba, Human Biology

Activities and Societies: A Cappella Group Vice President and Social Media Manager, Human Biology Club Member