Assist/improve the onboarding process and analyze the sales requirements.- Responsible for onboarding, training and performance of the new establishments of the app. - Support and follow-up to improve the quality standards of the establishments.

- Improvement of account creation processes in different delivery platforms.- Automation of operational processes.- Ensured compliance with deadlines.

- Creation and development of processes to increase KPIs.- Development of new strategies for process improvement. We increase on a +62% the onboarding process. - Brand loyalty and customer satisfaction by complying with the established SLAs.- Increase 250% on partner activation per month.

- Identify and take immediate action on unexpected problems.- Daily development of qualitative and quantitative reports.- Lead an efficient incident resolution team for web platform and apps (iOS - Android).- Analysis, revision and correction of errores of SQL, JSON or XML databases.

- Responsible for onboarding, training and performance of the new establishments of the app.- Support and follow-up to improve the quality standards of the establishments.

Perform the validation filter of commercial opportunities for new restaurants to enter the app in order to ensure compliance with the guidelines for uploading content.