Valentina Krewson Email & Phone Number

Ferndale, Washington, United States

Bellevue, Washington

Bellevue, Wa

Oldenburg Area, Germany

• Provided comprehensive advice on men and women apparel, increased customer loyalty and ensured high rate of repeat customers• Strived to meet and exceed sales goals $36,000 – 52,000 monthly on a consistent basis• Coordinated grand opening of selected men store, large-scale holiday sale events, and social media activities• Reported sales results daily, set daily/ weekly sales goals and maintained accurate sales records

Germany

• Handled client inquiries, complaints and suggestions to ensure consistent service quality and ensure return business• Assisted with marketing and promotions by setting up store displays and ensured that specific information regarding each new product range was acquired• Supported the store manager in increasing our group’s sales revenue by 9 – 13% each quarter for 2+ years• Assisted customers in making purchasing decisions and led them through the payment procedures

Barcelona Area, Spain

• Created and scheduled high-quality website and social content (articles and photos) using link building and search engine optimization techniques for the Barcelona-Home.com german website to target audience, with the goal to convert them into customers• Reorganized, proofread, and rebranded over 1,304 articles for publishing on the accommodation section of the BH website• Analyse and track social media channels, escalating conversations, and reporting on key conversations and themes• Supervised and trained the new German team on the procedures and processes on the BH Website and Blog Page • Assisted in new website design which dramatically increased SEO, and decreased bounce rate by 43.82%• Assisted clients with online booking and meetings in the customer service department

Germany

• Provided administrative support for the executive and customer service department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries • Scheduled appointments and maintained calendars, arranged conference rooms and facilities for meetings as required• Managed all Paperwork generated by sales staff for car sales to customers for high-end automobiles such as Audi AG and VW• Assisted daily with averagely 5-10 booking reservations for rental cars at the counter and over the phone• Transferred cars from location to location depending on customer needs• Sort, review, screen and distribute incoming and outgoing mail; prepare compose and ensure timely responses to a variety of routine written inquiries

Bachelor’S Degree, International Marketing Management, First Class Honours (Gpa 3.96)

Activities and Societies: Surf SocietyMy majors are International Marketing, Marketing Research, Services Marketing, Consumer Analysis.

International Diploma In Tourism & Event Management, Tourism And Travel Services Management

My majors for this Diploma are Tourism (Business/ Marketing/ Accounting/ Law and Business/ ... in Tourism; Travel Geography) and Event.

Certified Management Assistant For Foreign Languages & Business Correspondence, Two-Year Vocational College

Certificate, English Language And Literature, General