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Valentina Marsala is listed as Duty Manager @ Best Quality Hotel La Darsena **** based in Turin, Piedmont, Italy. AeroLeads shows a work email signal at hotmail.it and a matched LinkedIn profile for Valentina Marsala.
Valentina Marsala holds Languages And Cultures For Tourism, Foreign Languages, Literatures And Modern Cultures from Univesità Degli Studi Di Torino.
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I was born on October 31 1987 in Turin.At the end of university studies I started my work experience choosing the dynamic and stimulating hospitality industry.At first I approached the tour operator world specializing in customer and travel agent relationship, from handling complaints to direct sales.Later, thanks to a Master in Hotel Management, I started my professional experience in the hotel industry.Over the years I’ve developed a growing curiosity toward the revenue and hotel management, working in collaboration with industry professionals and developing my knowledges through a continuous training.I am able to harness the power of passion and turn it into resolve, persistence, stamina, and tenacity, working toward goals that endure over time.I like challenges.
A career timeline built from the work history available for this profile.
Moncalieri, Piemonte, Italia
- Staff Management
- Revenue Management
- KPI monitoring and budgeting
- Head of first aid, security and privacy
- Definition and monitoring of quality standards
- Supplier Management
- Customer service
- Group and Corporate Supervisor
- Event organiser
- Recruiting staff
Torino, Piemonte, Italia
- Budget Management (making a business plan, managing and tracking income and expense)
- Accounting Management: billing Cycle/ Accounting Prime Entry/ Bank reconcilers
(Software: ERP - Ago Infinity Zucchetti - Profis Sistemi)
- Payroll Management (Software: PagheWeb Zucchetti)
- Caring about commercial strategies and pricing policies in order.
Ciutadella De Menorca, Baleari, Spagna
- Performing all check-in and check-out tasks
- Welcome guests and suppliers
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished
- Support and coordination of maintenance staff
- Cash flows, closing cash balances
Torino, Piemonte, Italia
- Performing all check-in and check-out tasks
- Welcome guests and suppliers
- Managing online and phone reservations
- Provide information about hotel, available rooms, rates and amenities
- Making reservations (Software: Protel)
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished
Torino, Piemonte, Italia
- Acquisition of sales strategies
- Management of incoming calls from travel agents (checking flights/hotel availability, making reservations)
- Use of the main booking systems (GDS)
Torino, Piemonte, Italia
- Management of complains by CRM system
- Management of incoming calls from customers/travel agencies
The aim of the degree course in Languages and Cultures for Tourism was to acquire knowledge in basic disciplines (economic, geography.
Master Hospitality Management goal has been the training of qualified staff in hospitality industry. The course had a total duration of.
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Valentina Marsala is listed as Duty Manager @ Best Quality Hotel La Darsena ****.
AeroLeads has found 1 work email signal at @hotmail.it for Valentina Marsala.
Valentina Marsala is based in Turin, Piedmont, Italy.
Valentina Marsala has worked for Best Quality Hotel La Darsena ****, Orologio Living Apartments, Carema Hotels Menorca, Townhouse Hotels, and Alpitour World.
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Valentina Marsala holds Languages And Cultures For Tourism, Foreign Languages, Literatures And Modern Cultures from Univesità Degli Studi Di Torino.
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