Valentina Pireddu Email & Phone Number

Olbia, IT

Olbia, Sardegna, Italia

Dublin, Ireland

· Helping with the smooth running of the front desk by screening incoming calls, managing reservations, greeting visitors and other general administrative and day-to-day duties. · Deal with any customers’ complaints in a professional manner and notify Management.· Ensure guests’ needs are met in an efficient and timely manner.· Answer the switchboard in a.

Porto Torres, Italia

• Manage all reservations;
• Provide information on residence’s activities and facilities for guests;
• Organize sightseeing tours or indicate local travel agents' offers for specific services;
• Deal with customers’ requests and complaints during their stay ensuring a satisfying customer service.

Stintino, Italy

• Administer all reservations;
• Perform check-in and check-out procedures;
• Oversee and coordinate the operational activities of the hotel front desk;
• Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction;
• Deal with guest complaints and resolving problems with rooms promptly in order to provide exceptional customer service;
• Deal with Tour Operator or travel agency and company’s reservation service;

Sassari, Italy

• Teacher of Italian language and culture for adults immigrants.
• Observing class;
• Help students during class exercises;
• Participate in student’s evaluation.

Sorso, Italy

• Complete check-in and check-out procedures;
• Provide information regarding sightseeing tours, hotel activities and facilities for guests;
• Deal with special requests, with complaints or problems from guests and accommodate it in an accurate manner;
• Use of hotel management software “Otelia”.

Porto Torres, Italy

• Sort and distribute goods according to destinations;
• Ensure that goods are safely and efficiently transported;
• Oversees the delivery of goods in accordance with customer specifications and ensure that deadlines are met;
• Prepare goods for shipment, register incoming goods to ship and fill shipment note;

Cairo, Egypt

• Translation of materials from Italian to English and English to Italian;
• Helping student providing information;
• Catalogue Institute’s books and multimedia library.

Master'S Degree, Foreign Languages, Literatures, And Linguistics

Education record

Erasmus Programme

Bachelor'S Degree, Foreign Languages, Literatures, And Linguistics