Valentina R. Email and Phone Number

- Establish and maintain positive relationships with assigned partners.- Monitor partner accounts and usage to identify growth opportunities.- Maintain clear and effective communication with partners via email, phone, and meetings.- Collaborate with sales and product teams to align efforts and deliver a unified user experience.- Prioritize and manage a portfolio of partner accounts efficiently.- Find solutions that balance customer satisfaction and company policies.- Participate in team meetings and contribute to process improvement discussions.

Building, maintaining, curating and handling a curated talent pool of Freelancers

Profile selection, interview and training of 17 new members for the FLN.com and Escrow.com CX TeamExpansion of the CX Team from Manila, to Buenos AiresParticipated in the process creation for said expansionManagement of agents performance Customer service to general support of Freelancer.com

TL of the Success Manager TeamEvaluation of profiles, performance of interviews and training of 3 new team members.Handle of evaluating new team members performance.Handle of the service OKR wise and product wise.Updating the process, discussion and implementation of product improvements.

Customer serviceCreation of objectives (OKRs), took charge of a new service and worked alongisde PM's, managers and CX agents in creating the roadmap and process for it, which was then put in place.Evaluated the service's worth and performance.

Everything from handmade illustrations to digital work. Todo desde ilustración manual hasta trabajo digital.

Ilustración manual y digital, creación de logos, branding, papelería, flyers y diseño editorial. I am a graphic designer with bilingual level english and experience with handmade and digital illustration, brand work, logo creation, stationary work, flyers and editorial design.

Diseño de Vidriera.Manejo de redes sociales y creación de contenido original.Fotógrafa de tienda y productos.Atención al cliente.

Logo creation for photography studio.Social media content creation.Creative Management.Customer service.Showcase design.Inventory and Backroom management

Assistant to senior graphic designer and creative director.Logo creation, book editing and creation, flyers and brochure design.Illustration.Customer Service.

Content creation for social media.Flyer and brochure design.Graphic publicity design.Illustration.Customer Service.Stock/inventary management.Showcase design.