Valentin Arroyo Email & Phone Number

Oversee and manage the Application Administrator and Jr. Systems Analyst projects and responsibilities Manage and maintain server infrastructure for 70+ virtual machines, across 3 datacenters to maintain HA and performance Improve departmental workflow automation using SQL data exports, Sharepoint Online and Powershell, or SCORCH Migrate traditional NFS to Dropbox in a hybrid configuration Effectively design, coordinate, install, and configure IT infrastructure for two branch offices Implement, manage, and maintain Microsoft System Center Suite (SCCM, SCSM, SCORCH, SCDW) Implement and manage online phishing campaigns using KnowBe4

Redesigned network from CIDR /16 subnet to multiple /24 subnets Responsible for network hardening Physical to VMWare migration. 17 physical servers to 3 node VM cluster Implement cloud backup solution (from tapes to Acronis Cloud) Migrate Barracuda firewall and web filter to Meraki MX Configure all Meraki MX and MRs for remote offices (up to 30) Project manager for main office rewiring to CAT6 Lead for virus isolation and remediation across the organization Responsible for all servers (Windows on VMWare) and switching (Brocade) maintenance Responsible for all core software maintenance, patching, and support Maintain and manage Avaya IP office (VOIP) phone system Implement Mimecast e-mail filter (from Barracuda) Implement Solarwinds for monitoring infrastructure and applications Manage and maintain External DNS and domain registration

Responsible for advanced technical support issues, supporting 300+ users Project manager for new jobsite setups Sole support for mobile devices, non-MDM (200 devices) Implemented Spiceworks in lieu of Track-It! to temporarily cut overhead cost Backup for AD management and Access phone system Primary contact for up to 30 jobsites simultaneously, including coordinating ISP installs, configuring and installing networking equipment and copiers Ordered, managed and maintained all mobile devices

First point of contact for all customers, supporting 200+ users Created and deployed company images using Norton Ghost Troubleshoot software, hardware, and printer issue Create and maintain documentation for IT KB articles Research mobile hardware for durability and performance for construction sites Provide HR required IT orientation to all new employees Purchase user software and hardware Decommissioned BES server with introduction to iPhone