I am on a consulting mission at Decathlon Digital, which aims to provide people with more sustainable access to sports and their benefits through our products and servicesI am leading the "Product Information & Content Management" initiative, which was launched as part of the new five-year strategic plan presented by Decathlon in July 2023.

Consulting mission at OVHcloud, Europe’s leading cloud provider.As the Program Manager for the "Hosted Private Cloud" division, my role is to oversee and efficiently coordinate the planning, execution, and successful delivery of strategic projects, such as the launch of VMware NSX® on OVHcloud's architecture:1. Successful global launch carried out in last June.2. Discovered wins, challenges and opportunities to grow NSX by conducing a need analysis with key business leaders and partners.3. Aligned key stakeholders around a global program strategy for NSX and gained support to implement (using the SAFe methodology). Other programs:• Complete repricing of the "Hosted Private Cloud" division.• Migrations

Renault Group is an international automotive manufacturer driven by its ambitious strategic plan "Renaulution," aimed at redefining the future of mobility through sustainable and innovative solutions.My role within this new strategic plan is to develop and implement an effective marketing strategy to promote DACIA brand products and services:1. Overhaul of the "after-sales and services" section of Dacia.fr (architecture, customer journey, editorial and visual content, functionalities, SEO/SEA...), resulting in a +16% increase in traffic and +68% additional leads.2. Digitization and launch of online sales for DACIA service contracts.3. Introduction of new offers tailored to the DACIA brand and initiation of new collaborations with external partners such as the Michelin group.

My role is to co-create and implement the after-sales communication strategy of the company, oversee advertising campaigns, and promote the image of RENAULT & DACIA brands in the French market. The ultimate goal is to convince RENAULT and DACIA vehicle owners to have their maintenance done within our network while fostering their loyalty:1. Complete rebranding of "Renault care service" and deployment of the new associated communication strategy across all communication channels.2. Increase traffic on Renault.fr by +5%.3. Shift from a service-oriented approach to an approach that emphasizes the expertise and know-how of the manufacturer's after-sales service and its network of dealers.

My mission is to develop and maintain relationships with the manufacturer's network of agents and dealers, providing commercial support, strategic advice, and assistance to promote sales and achieve set objectives:1. Successful marketing of a new range of automotive aftermarket spare parts.2. Achievement of an annual turnover of 2.7 million euros.3. Customer retention through exceptional customer service.

I worked for Michelin, a French multinational specialized in the manufacturing of tires and related products for various sectors such as automotive, transportation, aviation, and industry.My role consisted of designing, implementing, and managing a B2B loyalty program dedicated to indirect distributors in collaboration with their wholesalers, with an annual budget of €165,000:1. Successfully deployed in 4 European countries (France, Spain, Poland, Romania).2. Increased loyalty among indirect distributors.3. Expanded the program to other countries.

I started my journey at Renault Group in its network of dealerships in Scotland. Its mission is to provide innovative, high-quality, and sustainable mobility solutions to its customers by offering high-performing vehicles and ensuring exceptional customer service.As an Assistant Sales Administrator, I assisted the Sales Manager in administrative tasks related to transactions, customer records, and sales management.

The Sévabel (a subsidiary of the Compagnie des Alpes) is a company located in the Alps in Les Menuires, managing and operating the ski areas of Les Menuires and Saint-Martin-de-Belleville to provide a high-quality and unique winter sports experience to its visitors.As a marketing project manager at Sévabel, my role involved planning, coordinating, and implementing targeted marketing strategies to promote the ski resort, attract new customers, and retain existing skiers.1. Successful execution of impactful marketing campaigns.2. Establishment of strategic partnerships for growth.3. Data-driven decision-making in marketing efforts.

Castorama provides its customers with solutions for home improvement, offering a wide range of DIY, decoration, and gardening products, along with tailored services and advice.My role was to welcome and assist customers, advising them on products and solutions that fit their needs, while actively contributing to increasing revenue by promoting sales and ensuring customer loyalty:1. Achieved and surpassed set sales targets.2. Fostered customer loyalty through personalized customer service.3. Contributed to revenue growth through sales and marketing initiatives.