Open minded professional who works best without unnecessary pressure. Customer Service professional passionate about customer experience with an extensive experience working in different industries including Banks, Telecommunication,Hotels, Airline industry and most recently Museum. Have had the chance to resolve complex customer issues, shine through excellent customer experiences and delivering results high end. Effectively coached and mentor junior level staff, ensuring business goals are met or exceeded. Studied history of Dubai and loving its rich heritage and delivering the same to visitors. ~AS connect system~Microsoft office proficiency~Opera PMS Software~Customer Service and Coordination~ VIP high profile Customer Assistance