Valentine Smith, C.M. Email & Phone Number

Greater Seattle Area

Manage custodial operations and custodial work provided by multiple contractors and their 250+ employees at Seattle-Tacoma International Airport. Ensure the expected levels of performance established in the contract specifications are adhered to. Identify opportunities for improved effectiveness, efficiencies, and consistencies across all custodial contracts and processes. Respond to urgent and emergent situations and deploy services as needed. Address internal and external customer issues and recommend modifications and changes to custodial processes and procedures as appropriate. Monitor and control the level of customer service provided by the contractors and their staff during off-hours.

Seattle-Tacoma International Airport

Plan and coordinate maintenance work related to airport operations for a bus maintenance facility, an electronic systems maintenance shop, and an automotive fleet maintenance facility. Coordinate maintenance activities with other planners, shops, customers, tenants and organizations within the Port. Analyze work plan data to determine areas for improvement. Ensure all Maintenance Work is planned and conducted in the most efficient manner possible. Facilitate weekly Work Management Team meetings to discuss all known maintenance work activities for the upcoming week, identify potential challenges to getting the work accomplished, identify training or other significant events that could impact the weekly work plan, identify points of contact for action items, verify labor and resource availability for the upcoming week, and conduct a review of the previous week’s compliance to the work plan.Analyze preventive maintenance work activities and templates with managers and foremen to ensure frequencies and durations being used are appropriate. Make recommendations on changes based on analysis of work order history. Review preventive maintenance forecasts with shops to ensure appropriate load-balancing of work in order to maintain an effective preventive maintenance program.Serve as point of contact for customers, vendors, crafts and others in coordinating and scheduling maintenance work activities. Work collaboratively with other Planner/Coordinators on work that involves multiple crafts, identify scope of work, schedule dates and sequence of the work. Visit job sites with foremen to determine materials required, and labor resources needed to complete the job. Communicate with customers to determine additional scope of work when needed, and keep them apprised of job status until the work is complete.

Seattle-Tacoma International Airport

Represent the Port of Seattle in matters involving airport operations. Lead, direct, and support employees during shifts when direct supervisors are not present. Make high-level decisions based on sound judgment and critical thinking. Provide exemplary customer service. Apprise senior management of situations and conditions impacting operations of the airport. Oversee the daily activities of 10 Pathfinders and 8 to 10 volunteers. Conduct policy, procedure, and budget review. Interact daily with tenants, peers, government agents, and the public to ensure for continuity of operations at the airport.

Camp Murray, Wa

Manage the unit’s logistic needs and Supply Discipline Program: receive, inspect, inventory, store, issue, deliver and turns-in supplies and equipment. Track core unit maintenance, logistic functions and accountability of $5,000,000.00 worth of equipment and assets in an Enterprise Resource Planning system. Train, counsel, and mentor junior enlisted soldiers. Secondary duties include business intelligence role analyzing company positions and goals to further business mission, leverage assets, and meet obligations to stakeholders.

Camp Murray, Wa

Analyze intelligence to determine changes in enemy capabilities, vulnerabilities, and probable courses of action. Supervise, coordinate and participate in the analysis, processing and distribution of strategic and tactical intelligence. Determine the significance and reliability of incoming information. Prepare intelligence products to support the commander. Establish and maintain systematic, cross-referenced intelligence records and files. Integrate incoming information with current intelligence, and prepare and maintain the situational map.

Seattle-Tacoma International Airport

Stretch assignment supervising the maintenance work planning functions of six direct reports, including coordination of all maintenance work and related activities for 16 aviation maintenance shops to ensure the efficient use of labor and materials in maintaining Seattle-Tacoma International Airport assets and facilities.

Seattle-Tacoma International Airport

Fixed duration Veteran Fellowship program; created reports, business correspondence, and presentations by collecting, analyzing, trending, and summarizing information from a Computerized Maintenance Management System. Coordinated and scheduled the weekly equipment maintenance and employee training requirements for a large bus maintenance facility. Assisted the Port's Small Works Team with managing services and projects up to $300,000 to ensure on-time completion, quality and scope of work as outlined in pertinent contracts. Validated vendor invoices for accuracy, ensured charges were in line with bid documents, worked with customers and vendors to correct any discrepancies, and ensured monthly actual and projected expenditures did not exceed the budget.

Camp Murray, Wa

Supervised the daily work activities, training and professional growth of six team leaders and 21 soldiers during monthly Inactive Duty Training and Annual Training.

Worksource, Va Puget Sound Health Care System

Temporary position while completing degree program assisting disabled veterans with job searches, resume writing, employment applications, and internet usage to help enable them to overcome disadvantages and be competitive in the job market. Tracked and scheduled appointments, updated the database, and collaborated with Department of Veterans Affairs' Vocational Rehabilitation counselors to assist disabled veterans re-enter the work force. Maintained confidential client records in accordance with federal, state, local and agency laws, regulations and policies.

Fort Lewis, Wa

Wrote and published policies and procedures for a 516 person organization, coordinated and planned tasks for subordinate units within the organization based on directives from the senior managers. Recommended priorities to the senior management team regarding the organization, equipment and the allocation of resources. Identified internal and external training requirements and established training programs, inspections, evaluations as well as compiling training records and reports.

Fort Lewis, Wa

Supervised a 57 person maintenance department responsible for the upkeep and repair of equipment valued in excess of $125 million, managed daily administrative requirements, planned, coordinated and conducted all individual and collective training for the department and administered an annual budget in excess of $500,000.

Fort Lewis, Wa

Managed and trained 14 employees on troubleshooting radar and associated equipment assemblies, subassemblies, modular and circuit elements with common and system peculiar test equipment for deficiencies and malfunctions. Repair, remove, and/or replace defective components and parts. Test repaired system to ensure compliance with technical specifications. Inspect, test, and adjust system components and test equipment to specific tolerances. Determine serviceability and disposition of radar systems assemblies, subassemblies, and parts. Perform initial, in-process, on-site technical and quality control inspections. Prepare and maintain equipment logs, equipment modification and utilization records, exchange tags, and calibration data cards. Coordinated with outside agencies for training and materials support and administered an annual budget in excess of $250,000.

Fort Drum, Ny

Supervised and trained four employees, maintained training and statistical data for a 112 person organization. Briefed and advised supervisors on administrative issues and requirements. Tracked and forecasted company logistical needs and acted as the unit contracting agent with host country nationals to fulfill those requirements while in Bagram, Afghanistan.

Certificate Program, Contract Management

Bachelor Of Arts (B.A.), Organizational Leadership

Basic Airport Safety And Operations Specialist School