Since August 2019, I've had the privilege of shaping minds in the Business Department, covering a spectrum of subjects from Business Management and Office Management to Marketing, Sales, Business Law/Ethics, College & Careers, and Work-Based Learning. I've also played a pivotal role in career advising, ensuring our students are well-equipped for their professional journeys.Between June 2017 and August 2018, I embraced the role of World of Work Coordinator at School City of Hobart, aligning directly with Hobart High School's vision. This role was a game-changer, keeping our students abreast with the latest graduation requirements and, more crucially, bridging them to the World of Work. We opened doors for internships, job shadowing, and employer visits, offering a sneak peek into potential career paths. In addition, I supported around 300 students as a Guidance Counselor, guiding them through their academic and graduation trajectories.From May 2014 to August 2019, I served as the "Office of Student Placement Advisor" at School City of Hobart. This position was not just a job; it was a mission to ensure every Hobart High School student was college and career-ready upon graduation. Whether their path led to college, a technical school, an apprenticeship program, or directly into the workforce, our goal was clear: to cultivate the leaders of Northwest Indiana and beyond. This role stands out as one of the most fulfilling chapters in my career, testament to our collaborative effort in the Hobart community to propel our students towards success.My expertise spans various fields including Business, Technology, Healthcare, Nursing, Education, and Criminal Justice. Consider me your go-to resource for higher education across all levels—Associate, Bachelor's, Master's, and Doctoral Degrees—as well as apprenticeship programs. Let's navigate the path to your success together.

In my capacity, I was dedicated to ensuring every student within the School City of Hobart emerged college and career-ready. Our mission was clear: guarantee that upon graduation, each Brickie had a trajectory set towards a college, technical school, apprenticeship program, or a forward-moving company. We envisioned Hobart students not just as future leaders of Northwest Indiana but as trailblazers across Indiana at large. Through leadership, mentorship, and strategic guidance, we committed to steering them towards success. This role has been one of the most gratifying achievements in my professional journey, embodying the essence of making a significant impact on our future generations.

InternshipsJob ShadowingEmployability SkillsEmployer ExpectationsWork Ethic CertificatesSoft Skills

Tasked with attracting and enrolling eligible candidates at Brown Mackie College, part of EDMC Higher Education, my role as Assistant Director of Admissions (ADA) entailed strategically managing my schedule and prospective student inquiries to meet our monthly application targets, as well as quarterly and yearly enrollment goals. A significant portion of my responsibilities involved initiating a substantial volume of phone calls to prospective students to secure appointments and interviews each week, along with conducting necessary follow-up with those yet to decide or planning for future enrollment. In performing these duties, I adhered strictly to state and federal accreditation guidelines and institutional policies, ensuring all recruitment activities were conducted ethically and to the highest standards.

As a Corporate Education Liaison for the University of Phoenix, my position was akin to an outside sales role, characterized by remote work and extensive travel. My primary responsibility was to identify, recruit, and generate qualified leads among potential students, with a special focus on the corporate sector. This role required me to actively engage with businesses and organizations, presenting the University's educational programs as valuable resources for employee development and corporate growth.Leveraging my expertise in relationship building and strategic communication, I developed partnerships with key corporate stakeholders, demonstrating how our educational solutions could meet their specific needs for workforce development and skill enhancement. I conducted detailed presentations, tailored program demonstrations, and facilitated discussions that highlighted the benefits of continuous learning and professional advancement through our offerings.Beyond lead generation, I nurtured these corporate relationships through regular follow-ups, personalized consultations, and by providing ongoing support to ensure a seamless enrollment process for their employees. This approach not only helped in solidifying long-term partnerships but also in achieving and surpassing enrollment targets within the corporate market segment.My role demanded a high degree of autonomy, strategic planning, and a deep understanding of both the educational landscape and the business world. It was a dynamic position that combined the rigor of sales with the mission of education, allowing me to contribute significantly to the professional growth of individuals and the development strategies of their employers.

In my role as Enrollment Manager, I was charged with the recruitment and training of all new Enrollment Counselors. I supported these counselors in reaching their daily objectives, simultaneously ensuring the broader campus targets were achieved. My responsibilities extended to conducting personalized training sessions for Enrollment Counselors and facilitating team training for both the Enrollment staff and the wider University of Phoenix personnel. Additionally, I consistently met and surpassed our monthly and quarterly enrollment targets.

In my previous role, I was responsible for orchestrating student consultations to unearth their academic aspirations and provide comprehensive details on available courses and programs. My duties included advising both prospective and current students regarding enrollment processes, the relevance and transferability of prior college credits, diverse degree program options, necessary program requirements, and their progress. I also played a key role in educating students about the university’s policies, practices, and regulations, always exercising judgment and discretion.I aided students in understanding their financial commitments, in close collaboration with their assigned finance advisors. My role involved clarifying the time and program commitments required, guiding students through their options, and assisting in the development of personalized success plans. This process was crucial in ensuring students had a clear understanding of their academic and financial commitments.Utilizing my professional knowledge and insights, I successfully built professional rapport with new and potential students, significantly enhancing their educational experience. My approach was aimed at connecting with students on a personal level, thereby enriching their journey with the institution.

In my role as a Senior Sales Representative for T-Mobile USA, I not only consistently met but frequently exceeded our financial objectives, with my performance regularly surpassing budget expectations by more than 125% each month. This achievement underscores my proficiency in sales, where I was recognized as a highly trained and effective leader in the field.My success in this position stemmed from a deep understanding of T-Mobile's product offerings, an unwavering commitment to customer service, and a strategic approach to sales that prioritized building long-term customer relationships. I employed a consultative sales technique, expertly matching customers with solutions that best met their needs and exceeded their expectations.Furthermore, my role involved innovative sales strategy implementation, continuous market analysis, and the adaptation of sales techniques to align with evolving consumer trends and technology advancements. I also played a key role in mentoring and training new sales staff, sharing best practices, and fostering a culture of excellence and continuous improvement within the team.My achievements at T-Mobile USA were a testament to my dedication to not only achieving but exceeding sales targets through strategic planning, exceptional customer service, and a proactive approach to addressing and anticipating customer needs. This experience has honed my skills in sales leadership, customer relationship management, and strategic business development.

Throughout my career, the skills I've acquired from the hospitality and restaurant management sector have been invaluable, guiding me through a diverse range of roles within this dynamic industry. My journey began on the front lines, where I honed my customer service skills as a Restaurant Server, greeting guests and ensuring their dining experience was memorable. Transitioning to the role of Hostess, I mastered the art of first impressions, managing reservations, and coordinating dining room flow to enhance guest satisfaction.As I progressed to the position of Room Service Supervisor, I developed a keen eye for detail and logistics, overseeing the delivery of exceptional dining experiences directly to guests' rooms. This role demanded a higher level of organizational skill and the ability to manage a team under pressure, ensuring timely and accurate service.Elevating my career further, I embraced the responsibilities of a Dining Room Supervisor, where my leadership skills were put to the test. In this capacity, I was not only responsible for maintaining the highest standards of service and presentation but also for training and leading a team to achieve these goals. This role involved intricate staff management, scheduling, and being the linchpin between the kitchen and dining area, ensuring seamless communication and operations.Each position I've held in the hospitality and restaurant management field has contributed to my comprehensive skill set, including superior customer service, meticulous attention to detail, effective team leadership, and the ability to thrive in fast-paced environments. These experiences have equipped me with a unique perspective and approach that I've applied throughout my entire career, leveraging the universal principles of hospitality to excel in various contexts.

In my role, I spearheaded a community outreach initiative to elevate the visibility and understanding of chiropractic care benefits, focusing on introducing a new chiropractor who had recently established their practice in our local area. My responsibilities encompassed designing and implementing a comprehensive awareness campaign that highlighted the holistic and therapeutic advantages of chiropractic treatments.To achieve this, I organized a series of informative events, workshops, and presentations that provided valuable insights into how chiropractic care contributes to overall wellness, pain management, and the improvement of quality of life. I collaborated with local businesses, schools, and community centers to host these events, ensuring a wide reach and engagement with diverse audience segments.Additionally, I leveraged various marketing channels, including phone calls, email, local newspapers, and community bulletins, to disseminate educational content that debunked common misconceptions about chiropractic care and showcased patient success stories. This strategy not only educated the community but also built a strong, trustworthy brand image for the new chiropractor.Through targeted outreach efforts, I established partnerships with local health and wellness groups, fostering a network of support that amplified our message and facilitated referrals. My role was crucial in building a solid foundation for the chiropractor's practice, significantly increasing patient appointments and establishing the new doctor as a respected and integral part of the community's healthcare landscape.