Giovanni Valentini Email and Phone Number
I am a person with a passion for tourism and hospitality who works in hotel accommodation🏨 🛎️ .Find out more about my story by clicking on "see more"👉.👨🏻💼Thast is what I stand out in:● I have an affable, selfless and reliable character.● I have strong interpersonal skills.● I have an orderly and precise method.● I work with emotional intelligence.📝Where it all began... I started working in the restaurant industry before I graduated, but after various experiences, I realised that the kitchen was an environment that did not allow me to relate to the public.I therefore decided to undertake a master's degree in Food&beverage management, learning about hotels and revenue management.📜 The opportunity to work in reception, for a large hotel chain, was not long in coming so I could finally interact with guests. 🏨However at that time my marketing knowledge was not sufficiently consolidated so I attended a web marketing course from which I learnt promotion and sales techniques as well as Copywriting, Storytelling and SEO.💻 I currently hold the position of Turning Reception Secretary at a prestigious 5-star hotel in Jesolo but the path is still long and among my plans is to attend a degree course in Tourism Economics and gradually certify all my skills.🎓 🎯 What is my goal? To learn, grow and expand my knowledge in the reception and revenue department of hotel establishments.🛎️Would you like to learn more about my story? 🔍 Connect🔗to my profile and continue reading 📜 or contact me directly : 👉🏼valentini.giovanni00@gmail.com👈🏼
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Consulente Di Revenue ManagementGtrevenueBrescia, It
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Front Desk Agent TournantFmtg | Falkensteiner Michaeler Tourism Group Mar 2023 - PresentFalkensteiner Hotel & Spa Jesolo, Veneto, ItalyFalkensteiner hotel & spa Jesolo is a 5-star hotel with more than 150 rooms and about 40 private flats. The hotel offers services such as a wellness centre, restaurant, lounge bar and beach.The tasks I perform on a daily basis are:- Guest arrival and check-in activities - Presentation with guided tour of the facility's services - Accompaniment with rooming of the hotel room- Handling of "In-house" guest requests - Guest "Departure" and related receipts- Cash operations - Handling phone calls and guest correspondenceThe main skills developed from this experience are:- Savoir faire with German and Austrian clientele- Managing high seasonal workload- Auditing accounts- Use of Protel management softwareTeamwork and cooperation between all departments of the establishment combined with organisation and training are the basis for being able to cope with the large influx of tourists in this resort.The satisfaction and gratitude of guests after their stay is a source of pride and excitement. -
Front Desk Agent Tournant / Assistant F&BAccor Oct 2021 - Jul 2022Bis Style Milano Est Settala, Lombardy, ItalyIbis Style Milano Est is a 4-star hotel with 140 rooms, here I worked alongside the hotel reception, offering support to the bar and restaurant; I was then able to collaborate directly with the General Manager on stock optimisation, menu creation and event organisation.Main activities performed:- Check-in/out- Reservations - Event organisation- Economic management- Bar and restaurant managementAcquired skills- Use of management systems- Customer relations- Customer satisfaction- TeamworkIt was an all-round experience that allowed me to understand the dynamics within a hotel, the structure and the organisation. -
Grid ManagerAdventure Land Jun 2021 - Oct 2021Borno, Lombardy, ItalyAdventure Land is a tree-climbing park with catering services where I independently managed the grill department working closely with customers and my co-workers.Main activities performed- Suppliers- Processing raw materials- Cooking and serviceSkills acquired- Organisational skills- Team management- Working under pressure- Customer interfaceIt was an experience that allowed me to manage a team and interface direcly with customers.
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CookOsteria Cantinì Oct 2019 - Apr 2020Borno, Lombardy, ItalyOsteria al Cantinì is a modern restaurant that combines traditional Camuna dishes with a new style of cooking; here I worked alongside the chef Gabriele Zucchelli, winner of the Piatto della Biosfera 2022 award.This experience was very useful to understand the dynamics of running a restaurant, from the relationship with suppliers to the creation of new dishes.Main activities performed:-Processing raw materials-Management of orders and cooking times-Planning and collaboration with the Chef -Warehouse management and organisationSkills acquired:-Increased organisational skills-Working in a team-Working under pressure-Working with precision and speedIt was a important experience to understand the dynamics of the kitchen and the management of all work phases.
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Cook /Seller- Extra School WorkLo Spiedo Bresciano Di Veronica E Tommaso Dec 2018 - Jun 2019Brescia, Lombardy, ItalyI worked on board a 'food track' in the preparation of spit-roasted meats and fried food.From this experience, I learnt to listen and relate to customers by guiding them in their choice of products.
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Pizza Maker - Extra School WorkPizzeria Happy Food Oct 2017 - Feb 2018Darfo Boario Terme, Lombardy, ItalyDuring weekends I worked as an assistant pizza maker learning techniques and the basics of leavened products.
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Cook - Extra School WorkRistorante Free Soul Nov 2016 - Mar 2017Braone, Lombardy, ItalyI worked in this restaurant working alongside the chef and learning the basics of cooking.
Giovanni Valentini Education Details
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Tourism Economics -
Idee InsiemeCorso Di Tedesco - A1 -
Challenge NetworkTourism Web Marketing
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Caffè Bristot S.P.A.Coffee Course - Settala (Mi)
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SesefMaster In Food&Beverage Management
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Alberghiero Olivelli Putelli96/100
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Agust S.R.L.Course Of Studies
Frequently Asked Questions about Giovanni Valentini
What company does Giovanni Valentini work for?
Giovanni Valentini works for Gtrevenue
What is Giovanni Valentini's role at the current company?
Giovanni Valentini's current role is Consulente di Revenue Management.
What schools did Giovanni Valentini attend?
Giovanni Valentini attended Università Ca' Foscari Venezia, Idee Insieme, Challenge Network, Caffè Bristot S.p.a., Sesef, Alberghiero Olivelli Putelli, Agust S.r.l..
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Giovanni Valentini
Rome2sigma-tau.it, alfasigma.com -
Giovanni Valentini
Professor At Luiss University - Angelini Industries Chair In Strategic InnovationRome2unibocconi.it, unibocconi.eu -
Giovanni Valentini
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Giovanni Valentini
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Giovanni Valentini
L’aquila1gmail.com
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