Valentin Marquez

Valentin Marquez Email and Phone Number

Service Representative-Insurance Services, ESR @ Paychex
Rochester, NY, US
Valentin Marquez's Location
Rochester, New York, United States, United States
Valentin Marquez's Contact Details

Valentin Marquez work email

Valentin Marquez personal email

n/a
About Valentin Marquez

Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude.

Valentin Marquez's Current Company Details
Paychex

Paychex

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Service Representative-Insurance Services, ESR
Rochester, NY, US
Website:
paychex.com
Employees:
18293
Valentin Marquez Work Experience Details
  • Paychex
    Service Representative-Insurance Services, Esr
    Paychex
    Rochester, Ny, Us
  • Paychex
    Service Representative-Insurance Services, Esr
    Paychex Oct 2019 - Present
    Rochester, New York, United States
  • Xerox
    Account Service Engineer
    Xerox Mar 2016 - Mar 2019
    Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)Escalate printer network issues as appropriatePerform configuration of devices (Enter IP address, scanning templates, User access levels, Scan to File/Email, etc.)Perform basic equipment problem diagnosisClean and maintain office equipment as neededMaintain appropriate supply inventoryCollect and submit meter readsPoint of… Show more Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)Escalate printer network issues as appropriatePerform configuration of devices (Enter IP address, scanning templates, User access levels, Scan to File/Email, etc.)Perform basic equipment problem diagnosisClean and maintain office equipment as neededMaintain appropriate supply inventoryCollect and submit meter readsPoint of contact for equipment removal/deliveryPoint of contact to receive and electronically log customer jobsProcess and distribute incoming and outgoing faxes, log for billing purposesAble to demonstrate business maturity and professionalismProvide on-going end user training on equipment Show less
  • Ricoh Americas Corporation
    On-Site Specialist
    Ricoh Americas Corporation Oct 2004 - Oct 2015
    Rochester, New York Area
    Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.Maintains records for management reports and inventories of supplies needed.Responds to and coordinates all service calls required by customer.Delivers completed jobs to pre-determined customer locations within and outside of the site.Maintains daily service logs.May travel between customer's buildings.Answers… Show more Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.Maintains records for management reports and inventories of supplies needed.Responds to and coordinates all service calls required by customer.Delivers completed jobs to pre-determined customer locations within and outside of the site.Maintains daily service logs.May travel between customer's buildings.Answers customer questions regarding status or feasibility of job requests.Ensures upkeep of convenience copier areas by keeping neat and well stocked.May perform building occupant moves within assigned facilities.Uses paper cutter, hole driller, bindery equipment, jogger,electric staplerPerforms filing duties, which may include 'purging' and archiving old documents.Performs other duties as assigned.Assist in training end users Show less

Valentin Marquez Skills

Customer Service Microsoft Office Rochester Ny Business Computer Databases Hiring Information Management Management Marketing Social Media Technical Support Technical Copier Printers Accuracy Adaptability Attention To Detail Communication Conflict Resolution Diplomacy Detail Oriented Increase Customer Retention Multitasking Listening Oral Communication Problem Solving Document Management Teamwork Verbal Communication Critical Thinking Information Technology Microsoft Excel Leadership Training Sales Strategic Planning Team Leadership Process Improvement Customer Satisfaction Troubleshooting Strategy

Valentin Marquez Education Details

Frequently Asked Questions about Valentin Marquez

What company does Valentin Marquez work for?

Valentin Marquez works for Paychex

What is Valentin Marquez's role at the current company?

Valentin Marquez's current role is Service Representative-Insurance Services, ESR.

What is Valentin Marquez's email address?

Valentin Marquez's email address is va****@****rox.com

What schools did Valentin Marquez attend?

Valentin Marquez attended State University Of New York College At Brockport, Monroe Community College.

What are some of Valentin Marquez's interests?

Valentin Marquez has interest in New Technology, Computers, Social Media, Basketball, Books, Music, Customer Service, People, Linkedin, Travel.

What skills is Valentin Marquez known for?

Valentin Marquez has skills like Customer Service, Microsoft Office, Rochester Ny, Business, Computer, Databases, Hiring, Information Management, Management, Marketing, Social Media, Technical Support.

Who are Valentin Marquez's colleagues?

Valentin Marquez's colleagues are Lisa Dedreu, Phr, Joker One, David Whiteman, Katherine Laatsch, Shrm-Cp, Tricia Herrera, Justine Kanada, Sanjana Pal.

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