- Level 1 Helpdesk support.- CAT5 network cabling and patch termination.- Server support.- Active Directory administration.- Building customer relationships.- Telephone and remote support.--Key Results and achievements--:1. Building strong relationships with excision customers.2. Having clear understanding of clients project requirements and executing them with confidence.3. Good exposure to physical cable lying and setting up network… Show more - Level 1 Helpdesk support.- CAT5 network cabling and patch termination.- Server support.- Active Directory administration.- Building customer relationships.- Telephone and remote support.--Key Results and achievements--:1. Building strong relationships with excision customers.2. Having clear understanding of clients project requirements and executing them with confidence.3. Good exposure to physical cable lying and setting up network switches4. Exposure to a role with more of a hands on approach and the ability to think quick on my feet.Specialties:IT SupportHelpdesk SupportRemote SupportService Desk Support Show less

- Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.- Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.- Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.- Interact with… Show more - Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.- Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.- Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.- Interact with sales, marketing, and customer finance to understand demand forecast drivers.- Utilize a collaborative and consensus approach by working with Sales, Marketing and Finance to obtain and ensure that current and accurate information is used for demand forecasts.- Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.- Closely coordinate and communicate customer action plans with supply planning.--Key Results and achievements--:1.Execution and implementation of a new demand planning business model setup. Where forecasting was done at a SKU (granulated/lowest) level.1. Responsible for channel demand forecast which incorporates current and accurate market information that allows the company to correctly predict channel demand. Providing the supply chain with the appropriate information so the can plan their supply strategy accordingly.2. Involved with improved relationships among planners, sales, marketing and finance, which will lead to effective knowledge sharing and an optimal consensus forecast which help to better guide the company direction.3. Execute with excellence in the area of customer replenishment and feedback to the Supply Chain group, the opportunities and risks regarding customer replenishment performance metrics.Specialties:Project managementDemand planing and projectionS&OPExcelData analysisData miningReport buildingStatistical modeling Show less

- Providing monthly sales summary report at a brand and channel.- Providing crucial support to the Merchandising Team by taking an active role in analysing sales trends, monitoring deliveries and maintaining stock levels.- Analysing historic merchandise performance in order to maximize sales potential.- Helping in predictions and planning exact specification; how many of each item will sell, in what colour and size.- Allocating stock effectively across stores in… Show more - Providing monthly sales summary report at a brand and channel.- Providing crucial support to the Merchandising Team by taking an active role in analysing sales trends, monitoring deliveries and maintaining stock levels.- Analysing historic merchandise performance in order to maximize sales potential.- Helping in predictions and planning exact specification; how many of each item will sell, in what colour and size.- Allocating stock effectively across stores in order to meet and exceed sales goals.- Allocating to the channel specifications of product range to ensure there is enough stock to satisfy demand whilst safeguarding against a surplus at the warehouse.- Monitoring deliveries and stock levels in distribution centres and stores.-Working closely with distribution team to ensure effective movement of stock through the business.-Setting up and maintaining Seasonal Range and Allocation plans.Bendon's brands include: Elle Macpherson Intimates, Pleasure State, Stella McCartney Lingerie, Lovable, Bendon, Bendon Man, Evollove, Davenport, Fayreform and Hickory.--Key Results and achievements--:1. Excess stock in the warehouse was one of the biggest challenges in the business and it was our responsibility to constantly optimize to ideal stock levels and ensure good cash-flow.2. Implementation of new global brand launch - Heidi Klum Intimates project3. New store location setup - ensure the right mix of brand product and quantities are delivered to ensure optimistic KPIs are met in the opening month. 4. Expert at marketing promotions campaign set-up on the Point Of Sale system.5. Implementing of new geographical location weighting system to help in strategizing the best brand mix and timing of deliveries based to maximise promotional periods. 6. Streamlined and systematise new process where needed.Specialities:ExcelData AnalysisData MiningProject ManagementReport BuildingDecision analitics Show less

- Troubleshoot problems reported by users and maintain system efficiency.- Support LANs, Internet, and intranet systems and being the key contact for the Retail channel in Australia and New Zealand.- Make recommendations for future Point of sale software upgrades.- Report and document bigger issue. Where needed replicate the issue, isolate and analyse.- Monitor networks to ensure security and access to specific users.- Maintain integrity of the network, server… Show more - Troubleshoot problems reported by users and maintain system efficiency.- Support LANs, Internet, and intranet systems and being the key contact for the Retail channel in Australia and New Zealand.- Make recommendations for future Point of sale software upgrades.- Report and document bigger issue. Where needed replicate the issue, isolate and analyse.- Monitor networks to ensure security and access to specific users.- Maintain integrity of the network, server deployment, and security.- Ensure network connectivity throughout the business’ LAN infrastructure is on par with technical considerations.- Assign routing protocols and basic routing table configuration.- Maintain network servers such as file servers, VPNgateways, intrusion detection systems.- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.--Key Results and achievements--:1. Build strong relationships between key contact external support and the wider business.2. Ability to understand user issue and provide resolution remotely.3. Application Support and testing for end user- Retail Management software.4. Applied functional changes to front end and password resets.5. Liaised between end users and business system team.6. Coordinated sales discrepancy, stock alignment and other system miss alignments.7. Replicated user errors and provided reports for the development team.8. Strong understand of the financial function from store level to Resolved financial discrepancies and sales data corruption.9. New store hardware setup.10. Managed, systematize and improved process documents for users.Specialities:IT SupportHelpdesk SupportRemote SupportService Desk SupportApplication SupportSystem Admin Show less

- Managing print server queues- First level service desk support and assist in anyone requiring technical assistance.- Provide student support and customer service.- Research for solutions to questions that you are unfamiliar with. Learn to use the power of Google.- Be acquainted with the available help resources and stay updated with campus technology changes and problems.- Familiarize and self training on any new software and hardware applications used in the open… Show more - Managing print server queues- First level service desk support and assist in anyone requiring technical assistance.- Provide student support and customer service.- Research for solutions to questions that you are unfamiliar with. Learn to use the power of Google.- Be acquainted with the available help resources and stay updated with campus technology changes and problems.- Familiarize and self training on any new software and hardware applications used in the open computer lab.- Create computer issue tickets in Issue tracker system. Show less

- Customer service and sales consultant.- Confidence in approaching, interacting and relating to people.- Active marketing, i.e. up sell or increase point of sale.- Assisted and advised new staff.