Valentino C Email & Phone Number

Dublin, Ireland

Senior Communications Specialist responsible for development and implementation of global engagement programs for WWCS for employee engagement projects.The Worldwide Customer Service Communications Team (WWCS CT) supports a global network of 70K+ Customer Service Associates, plus Team Managers, Group Managers, Operations Leaders and approx. 2K corporate employees in 147 sites, across 13 countries in 18 languages. I develop visual communications to support global engagement activities and campaigns within the Communications Roadmap. Also advise Communication Team members on creative ways to communicate key programs and messages to achieve desired objectives.I have a Talent and a passion for visual content and design, and familiarity with a wide variety of media production software, techniques, and formats. Equally important, a demonstrated ability to use strong business judgment and stakeholder management that I use for creating and executing content with wide reaching, global impact.

Dublin, Leinster, Ireland

Dublin, Ireland

Content Development and source archive managment in charge of HLS iOS Mobile App Development & Video encoding of eLearning material for iOS devices. Identifying procedures and technologies to improve the running of the Post Production Maintenance Team whilst providing quality assurance and post-production on e-learning material. Experience operating, managing and delivering results in a consumer facing online elearning/service.Responsibilities:• Development of tools and materials, such as eLearning modules, handbooks, multimedia visual aids, computer tutorials and knowledge assessments.• Managing the collation, checking and archiving of course source files process PPMs as per agreed customer service metric.• Managing content source files in shared libraries, updating /postproduction and uploading content into learning management system for access by training audience.• Course material updates and modification based on best practices, policies or regulation updates, for continuous improvement purposes.• Strong quantitative data analysis and critical thinking skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.• Project managing web based training content to ensure the content remains relevant and in line with defined processes.• Batch file Data management, Encoding, Localisation &Development of videos for HLS Mobile iOS APP.• Experience in tracing and resolving issues using logging and other support diagnostic tools.• Strong leader who can prioritize well and communicate clearly across all levels of the organization with a proven ability to influence and engage senior executives.• Demonstrated ability to understand and discuss technical concepts, make trade-offs and evaluate opportunistic new ideas with technical employees.

Dublin, Ireland

• Creative editing and graphics animation production.• Camera work and filming adverts and corporate videos. • Ensured that adverts and video output adhered to broadcast regulations • and legislation. • Aided in special projects and executed related duties. • Acquired necessary assets to produce TV pages. • Maintained content and tagged content ahead of publishing.

Stillorgan, Dublin

• Creative editing and graphics animation production.• Camera work and filming adverts and corporate videos.

Dundalk, Ireland

•planning, arranging interview and researching topics and background information for items to be featured on the show.• Presenter, accurate weather reports and breaking news information on-air and online, liaising with musicians, studio guests.

Johannesburg Area, South Africa

- User acceptance, system integration and unit testing - Defect logging and tracking.- Creating comprehensive test plans and reusable test scripts for regression testing, error validation, defect re-testing. - Laising with Business Analysts to ensure programme complies with business requirements.- Creating test cases, test procedures and test summary reports.- User acceptance / graphic user interface testing.- Static testing.- Branch power testing and implemantation.- Functional and regression testing.- Executing manual and automated test plans.- Analyzing specifications to create test conditions and scenarios.- Static testing.- Laising with developers, providing input suggesting appropriate controls on production process pending completion of the testing.

Montrose Studios