Valentyna Pesotska Email and Phone Number
Over 5 years of hands-on administrative experience, customer service, sales leadgeneration and social engagement for service. I always bring personal integrity, honesty and strong work ethics in my profession. The core of any customer orientated area is service, how I can serve the people, team and the world itself. Some of my professional highlights include:- Built trustful relationships with customers, vendors and partners to present and promotecompany in a professional manner.- Adopted marketing strategic to promote the company and service offers which broughtgrow of new customers by 3% and second return of existing customers.- Developed new business connections to decrease expenses by 15% for partners` playouts.Let`s connect:valentyna.pesotska@gmail.comor message me on LinkedInCore Competencies:Customer Success | Sales strategies | Customer Engagement | Customer Support Operations
Opsco Process
View- Website:
- spectrumprocess.ca
- Employees:
- 51
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Document Control CoordinatorOpsco ProcessCalgary, Ab, Ca
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Document ControllerOpsco Process Nov 2022 - PresentRocky View County, Alberta, Canada
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Liaison/ FacilitatorPia (Portail De L'Immigrant Association) Aug 2022 - Oct 2022- Plan and organize conversational cercles and outings for Ukrainian women- Organize various workshops and seminars for the newly arrived refugees- Connect host families and guest families- Prepare letter for police check - Lead the correspondence with people approach the organization- Prepare agreements and documents for the settled refugees -
Cluster Reservation Sales AgentFive Hotels And Resorts Sep 2019 - Jun 2022Palm Jumeirah, Dubai, United Arab EmiratesAnswered incoming calls and assisted with reservations, confirmations, room requests, and questions.Familiarity with all day-to-day routine hotel practices, including billing transactions and credit and debit card procedures.Assisted guest departures providing accurate statements and collecting all payments due, while assuring guest satisfaction.Contacted maintenance and housekeeping resolving any guest issues.Maintained knowledge of current resort events and upon request arranged tours, transportation, restaurant reservations, and activities for guests. Assisted all departments in obtaining appropriate information regarding groups’ inventory and guest information.Often helped supervise other employees.Handled correspondence and booking requests from 32 business partners. -
Restaurant Reservation AgentFive Hotels And Resorts Apr 2017 - Sep 2019Dubai, United Arab EmiratesAccepted guests' reservations whether in person, via phone or email and input it in online reservationsystem with full details of guests` preferences and requirementsProvided a professional and courteous service at all times Generated and prepared daily reservations report to management Informed guests of upcoming events and festival program during their visits
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AdministratorDental Office “Garmony” Aug 2015 - Mar 2017Kharkiv Region, UkraineAnswered phone, scheduled/canceled appointments, explained in detail questions regarding insurance, and patient accountsEntered new patients and updated information for existing patients in patient databaseOrganized, maintained files and filing system for new and existing patientsOrdered dental suppliesPrepared financial statements and presented plan options to patient
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AdministratorDental Office “Master Med” Sep 2013 - Aug 2015Kharkiv Region, UkraineAnswered phone calls, scheduled appointments for patientsEnsured all office protocols were met in a professional timely mannerAssisted patients and provided information’s on inquiries and concerns in a timely manner to ensure overall patient satisfactionMaintained office services, organized office operations and procedures, controlled correspondence, designed filing systems and monitored clerical functions.Managed team`s schedule as per clinic operations requirementsPerformed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records
Valentyna Pesotska Education Details
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O. M. Beketov National University Of Urban Economy In Kharkiv, UkraineBusiness Administration, Management And Operations -
O. M. Beketov National University Of Urban Economy In Kharkiv, UkraineBusiness Administration, Management And Operations
Frequently Asked Questions about Valentyna Pesotska
What company does Valentyna Pesotska work for?
Valentyna Pesotska works for Opsco Process
What is Valentyna Pesotska's role at the current company?
Valentyna Pesotska's current role is Document Control Coordinator.
What schools did Valentyna Pesotska attend?
Valentyna Pesotska attended O. M. Beketov National University Of Urban Economy In Kharkiv, Ukraine, O. M. Beketov National University Of Urban Economy In Kharkiv, Ukraine.
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