Interact efficiently with customers, take orders, while providing recommendations fulfilling customer requests. I have also been responsible for managing transactions with customers, collecting payments (whether in cash or credit), and placing orders while keeping track of inventory.

I help customers manage their accounts by keeping track of their monthly debt and finding solutions to cure their loans. This includes identifying alternative methods for debt resolution and analyzing cost-cutting strategies. I plan and implement effective and specialized courses of action for over 125 debtors per day to ensure timely bill payments and high levels of customer satisfaction.

I worked with Cinch Home Services, I ensured prompt and high-quality service by identifying and contacting the appropriate service providers for maintenance, repair, or replacement of warrantied products. This included scheduling appointments and maintaining a high performance and resolution score.

AT&T