Valeria Ferrer Email & Phone Number

Madrid, Community Of Madrid, Spain

eBuses for Spanish & Portugese Market (Iberia).- Oversee project requirements and delivery to meet client's needs.- Provide B2B technical assistance for the acquisition of electric buses.- Manage different projects and ensure timely completion according to tender offer.- Coordinate Pre-Delivery Inspection by managing different workflows.- Maintain customer satisfaction and loyalty through business connections.

Madrid, Community Of Madrid, Spain

- Calibration of data acquisition units for structural testing.- Surveillance and deployment of structural vibration tests, ensuring specimen safety and data acquisition. - Database maintenance- Manual creation for calibration procedures.- Tracking and managing deadlines for successful test completion.- Work orders for engineering procedures.

Medellín, Antioquia, Colombia

- Led successful ERP implementations for 5 new clients, resulting in a 20% increase in revenue by integrating client needs and requirements, while supporting business operations.- Developed and prioritized business requirements, coordinated business testing, and collaborated with delivery teams for successful project outcomes.- Reduced EDI support response time by 50%, resulting in increased client satisfaction.- Conducted in-depth analysis of business systems, network configuration, and data storage to ensure seamless EDI communication between trading partners- Boosted revenue by ensuring client satisfaction through timely resolution of EDI support requests, leading to higher client retention rates.- Advanced skills in documentation, user training, and application support to contribute to the smooth operation of the company's software systems.

Medellín, Antioquia, Colombia

- Provided academic support to students of the School of Engineering through tutoring and workshop sessions related to the Differential Calculus course (Calculus I). - Guided students to solve the main issues, problems, and questions related to the course, while ensuring their academic continuance.

- Designed and analyzed flow diagrams crucial for business and data operations.- Ensured deadlines were met by staying on top of project progress and scheduling tasks.- Participated in the design of the Unified Case Management System (UCMS) for the US Department of Health and Human Services/Medicare to provide a central repository to support the workload of directcontractors for Centers for Medicare and Medicaid. - Mitigated fraud within the Medicare and Medicaid programs by simplifying workflow to track leads,audits, and investigations.