- Front desk operations, including check ins, phone calls and emails.- Resolving guest queries and issues, providing exceptional customer service Maintaining and organizing front desk records and documentation.- Strong organizational skills, multitasking, teamwork.

- Built and maintained strong relationships with B2B clients, ensuring their vision was understood and delivered, demonstrating exceptional interpersonal and communication skills- Quickly adapted to unexpected challenges during shoots, such as changes in weather or lighting, using creative solutions to ensure client satisfaction- Managed multiple photography projects simultaneously, from initial consultation to final delivery, ensuring timely completion and client satisfaction- Utilized various photo editing software as Adobe Lightroom, Final Cut, Adobe Premiere and tools to enhance images, reflecting a strong ability to learn and apply technical skills efficiently- Paid close attention to client preferences and details during photo shoots and editing, ensuring a final product that met their unique needs and standards.

Wedding video editing (1h videos and 7 minute teaser)

Create landing pages and also video edited for clients' marketing campaigns

- Direct customer service, providing full support and meeting their needs- Closing sales at the checkout- Build relationships with customers and serve them via Instagram and WhatsApp- Create the visual merchandising of the store weekly