Valeria Rice Email & Phone Number

• Collaborates with management team leaders to assess, influence and execute key strategies and initiatives to drive measurable growth and results.• Assists with recruiting and retaining staff, from on-boarding through professional development• Oversees project management and ensures deliverables were on time; Ensures all systems operate smoothly and align with our quality standards• Maximizes the efficiency of all business procedures; Establishes production KPIs and conduct quality assessments; Monitors daily operations and address potential issues when they arise• Builds processes that meet our business objectives and ensure compliance• Monitors financial data and recommend solutions that will improve profitability• Identifies the needs of external and internal stakeholders and incorporate them into new strategic plans

• Worked in a 24-hour alcohol and drug rehabilitation center and transitional housing for homeless parolees and veterans; Wrote detailed review and assessments of a team of 15 to verify the facility and staff were OSHA-compliant• Optimized operational processes and procedures for maximum efficiency while maintaining quality standards; Assisted with the implementation of new processes and procedures• Identified ways to improve customer experiences; Ordered supplies and maintaining inventory levels; Oversaw the operations team and assigning tasks• Trained new employees and ensuring that health and safety regulations were followed; Interacted with suppliers, answering questions, and resolving issues

• Monitored daily claims activity to identify any instances where contractual obligations were violated or where the facility under- or over-performed based on contract requirements• Used the existing auditing platforms to analyze claims and ensure that the proper amount of funds were applied to each claim• Worked with Compliance Manager to ensure that each claim was being billed and administered in accordance with health insurance requirements and legal framework• Identified persistent claims error trends and report those trends immediately to management• Created service denial reports that ensure that all denials are being done within the guidelines provided

• Monitored daily claims activity to identify any instances where contractual obligations were violated or where the facility under- or over-performed based on contract requirements• Used the existing auditing platforms to analyze claims and ensure that the proper amount of funds were applied to each claim• Worked with Compliance Manager to ensure that each claim was being billed and administered in accordance with health insurance requirements and legal framework• Identified persistent claims error trends and report those trends immediately to management• Created service denial reports that ensure that all denials are being done within the guidelines provided

Bachelor Of Arts (B.A.), English

Master Of Science (M.S.), Administration

The concentration in General Administration is a very flexible option designed to enhance critical thinking and develop decision-making.

Bachelor Of Arts - Ba, English

Bachelor Of Arts - Ba, English