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Valeria Yanevych Email & Phone Number
Head of Customer Care
at
Aquaboon
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Customer Care
Location
Samsun, Türkiye, Turkey
Company size
Who is Valeria Yanevych? Overview
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Quick answer
Valeria Yanevych is listed as Head of Customer Care at Aquaboon, a company with 2 employees, based in Samsun, Türkiye, Turkey. AeroLeads shows a matched LinkedIn profile for Valeria Yanevych.
Valeria Yanevych previously worked as Head of Customer Care at Argo Brands Llc and Conferences and Events Manager at Global Pulse Confederation. Valeria Yanevych holds Master'S Degree, Linguistics from Hgeu.
Company email context
Email format at Aquaboon
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Aquaboon
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Profile bio
About Valeria Yanevych
Experienced Head of Customer Care with 6+ years of proven leadership in eCommerce, SaaS, and business operations. Skilled at building and leading high-performing teams, optimizing workflows, and driving operational efficiency through innovative strategies, including AI integrations. Expertise spans cross-functional collaboration, team leadership and development, strategic CRM implementation, and project management. Adept at leveraging data-driven insights and amplifying the voice of the customer to foster loyalty, enhance retention, and drive sustainable business growth through CRMs, eCommerce marketplaces, and social media platforms.Notable Contributions:Led the automation of call center workflows, significantly improving efficiency and reducing manual processes.Implemented AI-driven solutions within the CS department, enhancing response times and operational performance.
Current workplace
Valeria Yanevych's current company
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6 roles
Valeria Yanevych work experience
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Head Of Customer Care
Enhanced Customer Experience Metrics: Designed and implemented customer service strategies tailored to diverse e-commerce platforms, achieving a 23% reduction in negative reviews and improved First Contact Resolution (FCR) rates. Successfully managed customer interactions across Amazon, Walmart, Shopify, eBay, TikTok, Facebook and Instagram, ensuring.
Oct 2021 - Oct 2024
Conferences And Events Manager
Streamlined Event Coordination: Directed and managed logistics for virtual conferences and events, coordinating speaker schedules and ensuring seamless execution across all sessions.Optimized CRM Systems: Successfully implemented HubSpot and oversaw CRM database transfers, enhancing data accuracy and streamlining member communications for improved.
Jan 2021 - Dec 2021
Manager Of Customer Success
Customer Support and Onboarding: Delivered seamless onboarding experiences through ManyChat, website chat, and HubSpot, ensuring new customers were effectively integrated into the platform. Stakeholder Engagement: Contributed to deal negotiations, facilitated webinars, and conducted onboarding sessions via Zoom to support client success.Technical.
Nov 2018 - Dec 2020
Community Manager
Community Engagement: Managed and nurtured a global community across social media platforms, fostering engagement and building trust among P2P cryptocurrency exchange users.Customer Support: Provided responsive and accurate support to users, addressing inquiries related to the platform, trading processes, and account management.Documentation Translation.
Apr 2018 - Jul 2019
Commercial Specialist - Agri
Client Relationship Management: Built and maintained strong relationships with agricultural clients, ensuring their needs were met and fostering long-term partnerships.Proposal and Contract Management: Prepared and managed detailed proposals, contracts, and invoices, ensuring compliance with company policies and alignment with client.
Mar 2015 - May 2018
1 education record
Valeria Yanevych education
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Hgeu
FAQ
Frequently asked questions about Valeria Yanevych
Quick answers generated from the profile data available on this page.
What company does Valeria Yanevych work for?
Valeria Yanevych works for Aquaboon.
What is Valeria Yanevych's role at Aquaboon?
Valeria Yanevych is listed as Head of Customer Care at Aquaboon.
Where is Valeria Yanevych based?
Valeria Yanevych is based in Samsun, Türkiye, Turkey while working with Aquaboon.
What companies has Valeria Yanevych worked for?
Valeria Yanevych has worked for Aquaboon, Argo Brands Llc, Global Pulse Confederation, Igms, and Localcoinswap.
How can I contact Valeria Yanevych?
You can use AeroLeads to view verified contact signals for Valeria Yanevych at Aquaboon, including work email, phone, and LinkedIn data when available.
What schools did Valeria Yanevych attend?
Valeria Yanevych holds Master'S Degree, Linguistics from Hgeu.
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