Valeri-Emmanueli D. Email & Phone Number

London, England, United Kingdom

-Monitoring and managing unpaid invoices with active customers with the aim to reduce outstanding accounts-Reconciliation of complex accounts.-Liaising with external collection partners-Creating procedures that ensure timely payments while maintaining a high level of customer retention by negotiating and setting up payment plans-Ensuring UK credit and collection policies and procedures are followed by reporting weekly on aged debt & active/non-active debt to Head of… Show more -Monitoring and managing unpaid invoices with active customers with the aim to reduce outstanding accounts-Reconciliation of complex accounts.-Liaising with external collection partners-Creating procedures that ensure timely payments while maintaining a high level of customer retention by negotiating and setting up payment plans-Ensuring UK credit and collection policies and procedures are followed by reporting weekly on aged debt & active/non-active debt to Head of Collections.-Documenting legal processes: prepare all relevant paperwork for First-Tier Tribunals and County Court. Show less

London, England, United Kingdom

-Managing individual accounts B2C, relationship building.-Communicating with clients to understand their needs, onboarding/offboarding, account management, customer success and aftercare.-Communicating the value of the product, upgrades.-Resolving customer issues and improving process, managing customer journey.

Cyprus

Uitrial automates an otherwise complex and arduous process of obtaining actionable information from your future happy users, enabling you to build your product confidently. Conduct tests on your user interfaces, products, or even cust-dev sessions on hundreds of respondents using our comprehensive solutions.

- Identifying and connecting with potential clients for staff leasing services;- Building strategic partnerships with HR firms on the Swiss market;- Working in close collaboration with the management to develop the staff leasing unit in Switzerland;- Contributing to the development of new marketing initiatives to support business unit growth;

- Managing the whole sales cycle from finding a potential client to signing the contract;- Providing after-sales support to maximize customer loyalty;- Building and maintaining a sales pipeline;- Establish contacts with potential customers by phone, e-mail and Linkedin.

Chișinău, Moldova

- Resolve customer complaints via phone, email- Assist with placement of orders, refunds, or exchanges- Place or cancel orders- Close out or open call records- Handle changes in policies or renewals

-Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.-Rewrite legal documents, scientific works and reports-Providing parties with clear and exact translations of written materials, and interpretations of verbal communication.

Chisinau, Moldova

-Taking care of HR related documents of other than 150 people (via Ortec, Attentia etc.)-Processing sickness notes, holiday papers, etc. due to Belgium legislation-Creating and editing reports in MS Office and Citrix Applications-Maintaining relationships with customers and warehouses -Handling multiple databases and mailboxes-Administrating and planning transports-Analysing and reporting to the client the results within a week/month/year.

Chisinau, Moldova

-Receive and process requests from customers interested in purchasing airlinetickets and tour packages.-Help customers choose the best options.-Use one of the most advanced booking and sales engines for airline tickets and tours.-Build trust and long-term cooperation with Customers.

Chisinau, Moldova

-Interact with law students and young lawyers from all around Europe;-Created a huge network of personal contacts and discovered various jurisdictions and legal fields;-Developed my soft skills and communication skills -Organized events for law students;