Valeri-Emmanueli D. Email & Phone Number

London, England, United Kingdom

-Monitoring and managing unpaid invoices with active customers with the aim to reduce outstanding accounts-Reconciliation of complex accounts.-Liaising with external collection partners-Creating procedures that ensure timely payments while maintaining a high level of customer retention by negotiating and setting up payment plans-Ensuring UK credit and.

London, England, United Kingdom

-Managing individual accounts B2C, relationship building.-Communicating with clients to understand their needs, onboarding/offboarding, account management, customer success and aftercare.-Communicating the value of the product, upgrades.-Resolving customer issues and improving process, managing customer journey.

Cyprus

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- Identifying and connecting with potential clients for staff leasing services;- Building strategic partnerships with HR firms on the Swiss market;- Working in close collaboration with the management to develop the staff leasing unit in Switzerland;- Contributing to the development of new marketing initiatives to support business unit growth;

- Managing the whole sales cycle from finding a potential client to signing the contract;- Providing after-sales support to maximize customer loyalty;- Building and maintaining a sales pipeline;- Establish contacts with potential customers by phone, e-mail and Linkedin.

Chișinău, Moldova

- Resolve customer complaints via phone, email- Assist with placement of orders, refunds, or exchanges- Place or cancel orders- Close out or open call records- Handle changes in policies or renewals

-Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.-Rewrite legal documents, scientific works and reports-Providing parties with clear and exact translations of written materials, and interpretations of verbal communication.

Chisinau, Moldova

-Taking care of HR related documents of other than 150 people (via Ortec, Attentia etc.)-Processing sickness notes, holiday papers, etc. due to Belgium legislation-Creating and editing reports in MS Office and Citrix Applications-Maintaining relationships with customers and warehouses -Handling multiple databases and mailboxes-Administrating and planning.

Chisinau, Moldova

-Receive and process requests from customers interested in purchasing airlinetickets and tour packages.-Help customers choose the best options.-Use one of the most advanced booking and sales engines for airline tickets and tours.-Build trust and long-term cooperation with Customers.

Chisinau, Moldova

-Interact with law students and young lawyers from all around Europe;-Created a huge network of personal contacts and discovered various jurisdictions and legal fields;-Developed my soft skills and communication skills -Organized events for law students;