Valerie Collom Email and Phone Number

While serving at Strawn's I have honed my customer serve skills, as well as learning the various tasks management has. I have assisted with food ordering, make calls to service techs, and worked the cash register as needed.

As a medical assitant with PASA, I had many job duties. Such were, Triaging patients, obtaining blood samples for various testing, leading patients to a prepped exam room, and performing NST monitoring on patients.

At Lusk Eye Specialist I was trained to screen patients, perform certain testing aspects, and prepare the patient to see the MD or OD they were scheduled for. I learned to use the Auto Refractor, Cell Counts, Topos, Galilei, Pachymetry, Tono Pen, and Humphrey Visual Field. I have some knowledge of optical drops, but in the point of training at the time of my move I was only able to learn certain ones. I am very receptive to training, can learn most programs quickly, and work very well with other technicians, scribes, and doctors.

Working with this company is such a great experience and although I love the people I work with I felt it was time to make a necessary career change. I was able to showcase my ability to placate the unruly customers as well as WOW the unsuspecting ones. This was more than just a job for me. Here at the end of my time with Strawn’s I have worked in the capacity of a cashier of sorts. I was able to handle the disgruntled customers so that our lovely boss could walk the floor and maintain good standing with other customers.

In this position I was in charge of taking incoming calls, setting schedules for counselors and therapists, confirming appointment dates and times for clients, taking co-payments for appointments, and I was also given the tasks of listing surplus office items for sale on various social media outlets and listing employment opportunities through Indeed and Craigslist.